Rug was slow in getting shipped (it took over a week to go to UPS) but rug was packaged well and it quickly got to my house after it was shipped. Customer service was helpful in answering my questions.
It was pretty easy to browse through the selection and the loads of discounts sealed the deal for me.
I have not as yet received the rug I purchased so cannot speak to that aspect. The RugPal site, specifically the order status, is difficult to access because it shows information about other rugs but not my information. They need to figure out to share information requested. Also I left two messages requesting a return phone call and did not hear from them. I only hope that the rug purchased makes up for their business practices.
RugPal had amazing deals, and even offer customer coupons right on the site. I would most definitely order from them again.
I was not able to order the item on line due to technical problems with the website, but when I called and talked with a rep she was extremely helpful and knowledgeable.
Rug was in excellent condition and well wrapped. I am happy with the rumple experience and will be doing all my rug purchases from them.
I purchased a Persian rug, the transaction and delivery could not have been any easier. I highly recommend RugPal to any one.
We recently purchased a rug on RugPal.com and will be returning on every rug we buy online because of the excellent service, quick shipping, and quality rug we received.
The rug is a great quality and came quickly. However, the color varied from what was seen online.
RugPal has a wide variety and its website directs you to the type of rug that you are looking for.
Was looking for a nice looking rug for our rental apartment. We like the pattern and color, quality is ok, you get what you pay for. One corner was a bit frayed and somewhat coming apart, but we just put some glue on it. Decent reasonably priced option.
The web site has an incredible variety of different sizes, shapes, and colors of most of their rugs! It is easy to navigate. We asked them to delay our delivery a few days. No problem! We would recommend RugPal to anyone looking for a rug.
I Was very pleased with the efficiency of RugPal site. My order is on it's way within 48 hours of placing my order. Thank you!
The rug is gorgeous. Just what I wanted.
am quite happy with my new rug arrived safely and securely w/in a week of purchasing best part is the rug's colors are quite accurate to the photo online it's like I am in someone else's house
If you can't find a rug here, I don't know where you can.
Great bargin. Delivered sooner than expected. Quality above what I expected for the price. Color true to picture. Will certainly return to RugPal.
RugPal has great selections and very good prices.
The rug is bueatiful, Good quality. I will order from rugpal again for sure
Erika
Jul 19,2015ordering was simple, my rug shipped the same day...lovely items