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If you live within 50 miles of the store or *your order is over £2500 we will not charge for the delivery service and we will, for a small charge remove the old furniture you are replacing (please phone the store for details).
Reviews 708
Val Stewart
Jun 03,2023We have bought several items of furniture from this company and have always been more than satisfied with the quality of service we received and today was no exception when I bought a beautiful Italian leather chair for my husband. Samantha was extremely helpful without being pushy and gave us lots of information about the item. An excellent company to deal with and I highly recommend them.
Steve Bennett
May 29,2023Fantastic advice and service from Chad. First class all the way.
Soraya Marsden
May 28,2023Samantha was very patient and gave first class service when buying a Chesterfield sofa and and chair. I always enjoy the Russel Dean experience and I can't wait for more quality pieces of furniture to be delivered. Thank you
Nathan Smith
May 26,2023Great Experience from a friendly local company! We called in to look at beds, the shop layout is fantastic and a big thank you to Samantha for guiding us through the different mattress options. We originally called in for ideas and thanks to Samantha’s knowledge, professionalism and patient manner we found a wonderful bed we could not be without so we left with a smile on our faces and a new bed on the way! Thank you Samantha and Russell Dean we will be back again as the great quality sofa’s also caught our eye.
Adam C-T
May 25,2023We took delivery of our sofa and chairs three weeks ago and I can now say we are very very happy with everything. Samantha talked us through and helped us out choosing from the vast array of furniture on show. Delivery was early and the delivery guys were fantastic. I would 100% recommend Russell Deans to anybody. Thanks Samantha and team for a seamless buying experience.
Sue Middleton
May 23,2023Saw David Campbell by appointment, excellent knowledge and advice. Great showroom with lovely friendly staff willing to spend as much time as needed with us. No fuss purchase at a good price.
David Birchall
May 22,2023Excellent advice and service from staff member Laura Eltoft. A pleasure to do business with.
Denise
May 18,2023Having bought furniture from Russell Dean before, we chose them again to buy some more. We knew the choice and service would be first class. We were attended by both Alan and David who are very professional and knowledgeable.
Derek and Sharan
May 18,2023Had a morning visit to the store & sales advisor Laura attended to us. She was very helpful & allowed us to take the time needed for such an important decision. Suffice to say not only coming away having purchased a living room sofa & chair but also a dining room table & chairs.
Mark
May 17,2023Stumbled across the store by pure chance. Fantastic ranges. Plenty to choose from. Very helpful and professional experience provided by Laura. We have made our first purchase of a magnificent dining set. Absolutely perfect, exactly what we had hoped to find. Would definitely recommend.
Helen Clapham
May 16,2023We have just placed an order with Chad at Russell Dean for our new sofa, dining table and chairs. He's been really helpful, informative and not pushy. We wouldn't hesitate to recommend him to anyone we know, having received top service from him - thanks Chad.
Norman Eames
May 16,2023We were served by Chad who was extremely helpful on every level without ever being pushy. Excellent service.
Cheryl M
May 08,2023Great service today from Jackie & Sam. Knowledgeable and attentive staff with no sales pressure. Good value for money too.
Rochelle
May 05,2023I visited Russell Dean with my mum recently and it was a very enjoyable shopping experience. We were served by Chad who was really helpful, very knowledgeable and a pleasure to talk to. I would return to the shop the next time I’m looking to buy new furniture and would certainly trust Chad’s expertise if I needed any help.
Julie Barrand
May 05,2023I’ve bought a few pieces of furniture from Russell Dean over the years and I’ve just bought a new sofa from them. As always, I was extremely impressed with the service I received. I was served by Chad who was friendly and patient and took the time to talk through all of my options with me and ensure I was 100% happy with all of my choices. I’m looking forward to receiving my new sofa and will return to the shop if I’m looking for any more new furniture in the future.
Faxfan
May 05,2023We have just bought a bed from Russel Deans and we were guided around the department by Samantha who was very knowledgeable about the beds and helped us make our choice.
Lynn
Apr 30,2023First ever visit to this beautiful shop whilst looking for new sofas. Fantastic range of furniture, all displayed well! Chose two sofas with the help of Laura, who was courteous, knowledgeable and was a great help to us in deciding which fabric etc. No pushiness to secure a sale here, just polite helpfulness and guidance. First class service from a beautiful store!
Mr Chris Stead
Apr 27,2023Well looked after by Jackie the salesperson, great knowledge of products and good advice. Overall a great experience.
Susan
Apr 25,2023Jackie gave us time to make our decision. Showed alternatives. Explained the construction and material used in the furniture. Gave full information for delivery.
David Holliday
Jun 06,2023First class service provided by Samantha her knowledge was very good indeed travelled 10 miles to the store telling each other we were only looking and not buying but indeed we did thanks to the professional service help and guidance. Samantha is indeed a superb salesperson . Many thanks