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If you live within 50 miles of the store or *your order is over £2500 we will not charge for the delivery service and we will, for a small charge remove the old furniture you are replacing (please phone the store for details).
Reviews 708
Geoffrey Dawson
Oct 15,2022We went to Russell Dean's in Mytholmroyd to look for a mobility chair for myself. We were greeted by a sales assistant called Chad. He was very helpful and made us feel very welcome, he offered us good advice on the items we were interested in. Nothing was too much trouble for him and we purchased two mobility chairs and a new mattress. The delivery service was excellent and the goods arrived on time as promised. Both delivery men were courteous and despite access to the property being difficult nothing was too much trouble. Both sales and delivery men were excellent. Well worth the visit, would call again.
Victoria turner
Oct 15,2022Excellent quality furniture store and furnishings on 2 floors special thanks has to go to Laura for your patience advice and understanding in helping us choose our snuggle chair and other furnishings . Laura was there to answer all our queries 5 stars plus to Laura and Thankyou
Gemma Leedham
Oct 14,2022Jackie took the time to listen to what I was looking for, and her excellent product knowledge led me to finding my perfect new furniture. She put my mind at rest by offering me flexibility with my order prior to my house move.
Mrs Rebecca Fletcher
Oct 13,2022We visited the store after previous conversation with Laura and sample materials were received. Laura was knowledgeable about the sofa range we were interested in and was able to give us a quote on all the items in the range and possible upgrade of seating cushions. We went home to do a final measure to make sure it was the correct sofa. On our return Laura was again super helpful and friendly and we placed the order. Laura again gave us all the payment options and delivery options ie if we needed our old sofa taking away. We decided to do this option. Laura kept us up to date with emails and delivery dates. On the day of delivery the drivers arrived on time. They were pleasant and friendly. I would definately recommend Russel Dean
Jenny Hill
Oct 09,2022After weeks of trawling around the usual suspects without any luck in finding a sofa, we finally made it to Russell Dean after numerous recommendations to take a look. Great shop split over numerous floors. Lots of choice. Defo some different pieces to look at. We finally found our sofa of choice and Jackie was excellent in helping us confirm our fabric choices and finalise the deal. Would recommend most definitely 👌
Lynn Towell
Oct 09,2022Laura Eltoft excellent service she helped us select and purchase a lovely leather corner suite she was very friendly helpful knowledgable polite and patient we don’t like pushy salespeople Laura explained everything we needed to know well done
Mike
Oct 08,2022Jackie was very knowledgeable and extremely helpful today . Excellent service. We will be back soon Mike
Nigel P
Oct 07,2022This isn’t my first experience with Russell Dean. I returned again because my previous experience was so good. Jackie Mcdonagh is looking after me this time and again my experience is excellent, nothing is too much trouble do Jackie! Thank you.
Thomas King
Oct 06,2022We came to visit the store and stumbled across our new bed, was helped out by Samantha. From ordering the bed through to delivery, couldn’t have been anymore fast or helpful so thumbs up to Sam! Delivery drivers Paul & Paul were great, lovely chaps and no messing, had the new bed up in minutes. Highly recommend this company for your next purchase of furniture and remember to ask for Samantha in the Mytholmroyd store.
Sue Goodwin
Oct 05,2022I recently visited the store in Mytholmroyd, and was faced with the dilemma of the choice of a sofa- there were so many beautiful sofas to choose from! I was assisted in my choice by Chad, who was very helpful, professional and friendly. My shopping experience was all the more pleasant due to his help.
michael doyle
Oct 03,2022Chad Ogden great service all round nice lad..excellent no pressure polite not pushey explained everything no nonsense. Great furniture top store.
Teresa Smith
Oct 03,2022Went to the store at hebden bridge Mytholmroyd was helped by Chad ogden what a friendly professional young lad no pressure genuine advice even made me two cups of coffee .I wouldn't shop anywhere else now recommend highly quality furniture and the deals are great .
James Forster
Oct 02,2022Visited the store on 01/10/22 and liked the way we were allowed to browse without being pressured. When we did need assistance we were served by Chad Ogden who was very attentive, polite and friendly and generally a pleasure to deal with. We made a purchase and all was explained clearly with no pressure to take on optional extras. We will be returning in the future.
keith
Oct 01,2022Excellent advice and service received from Samantha on our search for a new sofa. So good to experience helpful staff rather than other companies' often pushy sales people. Well done!
Martin Crabtree
Sep 29,2022We recently bought a lovely Table and 6 chairs from Russell Deans this was our third visit as we had also purchased some leather furniture, the Salesman a Mr. Mark Huntington was exceptionally helpful, his knowledge of the furniture industry is second to none he was so very helpful, and we would have no hesitation of recommending Russell Deans as a great shopping experience.
Roy
Sep 29,2022Thank you to Samantha King for all your help, patience, knowledge and professionalism. You made our visit an extremely pleasant experience.
Paul Bartram
Sep 28,2022We were very well looked after by Jackie, and impressed by her knowledge and understanding of the pieces we were purchasing. She explained the full process in detail and made parting with our hard earned money a breeze! We will be back
Stuart Jackson
Sep 27,2022Excellent service from Jackie. Very patient and did not rush us on either of our two visits. Good product knowledge and went out of her way to explain the options.
Dale O’Connor
Sep 25,2022Excellent service from Jackie this afternoon, explained everything clearly and was so helpful, 10/10 service
Rachel
Oct 16,2022Served by Laura. Professional, knowledgeable & friendly. Not at all pushy, gave us the information & was on hand for any further queries. Great service!