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If you live within 50 miles of the store or *your order is over £2500 we will not charge for the delivery service and we will, for a small charge remove the old furniture you are replacing (please phone the store for details).
Reviews 708
Brigid
Dec 11,2022Huge range of furnishings, great customer service with lots of help and advice
shane lyle
Dec 10,2022Samantha, the salesperson who looked after us with our shopping experience at Russell Dean was extremely knowledgeable and so helpful in assisting us with our purchase.
Michael Freeman
Dec 10,2022Great service and expertise show to us by your colleague Jackie Mcdonagh.
Kerry Duffy
Dec 08,2022We bought a couple of Stressless reclining sofas' from them on line. Not only was the price the keenest we could find, we found that the people we dealt with (especially Laura, more about her later) were incredibly knowlegable, technically proficient and extremely helpful. Laura was also extremely thorough and worked with us to get access measurement and videos of the various doorways and hallways required to get the sofas' in the right room. This led to her advising us to order the slightly smaller product. Turns out she was spot on, the larger ones would not have fitted. She also insisted on using a specialist delivery team (at no additional cost). They were highly professional and arrived with all the specialist equipment they needed. They even put the sofas in huge quilted, padded bags to protect then when manhandling. I have to say we were both super impressed with the entire sales and delivery process and would not hesitate to recommend them (tip: ask for Laura)
Lizzie
Dec 06,2022Samantha was a perfect salesperson. She was helpful and knowledgeable and knew just when to engage with us and when to step back, allowing us to browse and think at our leisure. Thank you for a perfect shopping experience.
Lyndsay Wilson
Dec 05,2022Extremely professional service. Jackie was very helpful & made everything so easy to deal with & no problems in purchasing etc. Would definitely deal with this company again. Excellent customer service
Joan Kershaw
Dec 05,2022Customer service was excellent. SAMANTHA KING was not 'pushy' and didn't 'hover' but was easily available for advice, etc. Her manner was pleasant and respectful. She made the visit a good, positive experience.
Janette
Dec 01,2022My order will take 4 months to arrive!! This was not explained to me at the time of purchase. When I found out my chairs would not arrive untill February the staff where very abrupt and rude. They just stated "it is not our fault you could not work out the lead time" At no time during my purchase did anyone tell me it would take 20 weeks for my chairs to arrive, however they say it is in the paperwork I have signed. Lesson leaned for me and hopefully for any future customers considering purchasing from here. They are not forthcoming with details. My advice would be to shop elsewhere unless you have over 4 months to wait!!!
Dave
Nov 29,2022Nice shop in Mytholmroyd. Purchased 2 leather recliners with an upgrade in the leather to that in the shop. We were assisted by Chad and nothing was too much trouble until we were happy with our selection. Products delivered today as promised which was about 8 weeks, all went smoothly which is what you expect from Russell Dean. Yes you may appear to pay a bit more but you also get what you pay for. Very happy with the entire experience.
Lizzie
Nov 28,2022At first sight such an array of stock ,all presented so well. Mainly the assistance we received from Samantha , So helpful ,and patient with us on the 24 th November . Thank you , we will go again . Thank you , Lizzie .
Julie Langfield
Nov 27,2022Great service from Samantha King with information regarding all the possible fabrics and dimensions for the sofas and stools I was looking for.
customer
Nov 27,2022Highly recommend this furniture shop. Have had excellent service from Mark every step of the way. Had 3 deliveries and all of the guys were professional and friendly. Will use again.
Hildred Lister
Nov 25,2022Samantha is a wonderful salesperson. She is empathic, considerate, extremely knowledgeable about products. Samantha gave us the best advice on how to look after our new leather sofa that we have ever received. Thank you so much. We have already recommended you to friends and family.
Mark gledhill
Nov 24,2022Samantha was a delight very helpful and had a great knowledge of the furniture was a real pleasure to talk to will recommend to my friends
Pam W
Nov 23,2022Great service, friendly, knowledgeable and very professional. Mark H gave me great advice, it was a pleasure to deal with him. I'm looking forward to the delivery of my new suite and will definitely shop at Russell Dean's again.
CW
Nov 18,2022Many thanks to Samantha for her helpful, efficient, patient, friendly service. We are very pleased with our purchases and were impressed by the level of knowledge shown by all the staff we met. Will definitely be buying furniture from this company again.
AEB
Nov 15,2022Non-invasive helpful, friendly, efficient service. Nothing was too much trouble and as customers we felt that we were the priority and not the sale. Jackie was extremely knowlegable about the products and assisted us to make the best choices and get the best deals.
Christopher Lowson
Nov 14,2022Jackie made us feel at ease and the sale went through with no hassle
S BROWN
Nov 14,2022Thankyou to Samantha for her knowledge and patience shown to us in our recent purchase of a new bed and headboard. Having not bought a bed for several years, we were starting from scratch! Samantha showed us what to look for in a new bed, and we tried lying on many beds before coming to a final decision. Paperwork was dealt with efficiently and all we need do now, is wait for our delivery.
ALAN GLOVER
Dec 15,2022Great shop and furniture, professional staff members - Samantha King is a wonderful human being, a credit to the organisation - everything was made straight and easy. I would highly recommend this place to purchase house interior items