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If you live within 50 miles of the store or *your order is over £2500 we will not charge for the delivery service and we will, for a small charge remove the old furniture you are replacing (please phone the store for details).
Reviews 708
Doug Greenwood
Jan 09,2020Excellent service. Syka and Alan were very knowledgable and helpful about the furniture we were buying. We have used Russell Dean many times over the years and have been more than satisfied with the service received and the products purchased.
Alison
Jan 09,2020Excellent customer service and product knowledge from Syka Hussein, during my recent visit to Russell Dean. Looking forward to the delivery of my new sofa
Barbara
Jan 09,2020My husband and I visited Russell Dean looking for Dining room furniture and was impressed by the quality of the furniture and customer service. Syka Hussein, who looked after us, was very helpful and informative which resulted in us ordering a dining table, chairs and sideboard! Thank you Syka and Russell Dean!
Debbie
Jan 09,2020Absolutely amazing furniture Staff very helpful Thank you so much to Miriam Hazlett A lovely and very helpful lady Thank you once again Will recommend to others about your lovely furniture store .
Neville Sharp
Jan 09,2020Very pleasant visit to Russell Dean's and being ably assisted by Miriam. She was very helpful, knowledgeable and with no pressure. Her explanations of our choices was very good and we came away very satisfied with our purchase. Would certainly recommend.
David Penny
Jan 06,2020Fantastic service from Syka at Russel Dean. She was extremely helpful, friendly and attentive. The store also offers a great experience for furniture shopping.
Margaret
Jan 04,2020Dealt with very professionally by Syka as we chose and purchased 2 sofas. Didn’t feel pressurised as we perused what the store displayed. Felt we got a good deal. Would recommend Russell Dean to friends and family.
Fleur Cranage
Jan 04,2020Excellent customer service from Syka. She was very knowledgeable, polite and friendly. Very happy with the choices of sofas available in store.
Justine
Jan 04,2020I really liked this shop, had never been before, but after traipsing round the usually sofa suspects, DFS, SCS etc and not being able to find anything, thought we'd have a look. Upon entering the shop we were approached by Syka, who after a brief chat showed us various items she thought we might like in our price range. She was very helpful and gave us some extra discounts. Overall great experience will definitely be back.
sarah
Jan 04,2020Syka helped my mum choose a new sofa today. She was patient & professional , thanks !
Carol
Jan 03,2020Called in to look at mattresses and was helped by a very knowledgeable lady called Samantha. We were very impressed. Will be back when we need to replace our sofas x
Steven Bairstow
Jan 02,2020Great service and price for quality furniture very helpful staff Syka honoured the price promise. Will be shopping here again for our next sofa.
Sara
Dec 31,2019Mark H was very helpful when we were choosing our chairs , there when we needed advice and information but also leaving us alone to discuss our options . We could not have had better service from a salesperson . We shall certainly recommend this shop to others and return next time we need any furniture .
Roger Sunderland
Dec 31,2019very professional service, spacious showroom with wonderful choice of furniture we were very ably assisted by Meriam who could not have been more helpful. No pressure which makes a wonderful change, just professional when spending a sizeable amount of hard earned cash.
Will Rogers
Dec 31,2019We visited twice and spoke to Syka who helped us choose a chair. She is very helpful and showed us various options, explaining the details of the different makes. We had a good experience and feel we made the right choice in this lovely shop.
Mrs Marilyn Powell
Dec 31,2019I found Miriam to be most helpful and obliging when choosing a new chair. She was knowledgeable and not pushy in any way.
Sara Goodwin
Dec 30,2019Thank you to Laura who guided us through the choices of Tempur mattresses this afternoon. We only went to have a look but ended up ordering base, headboard, mattress and duvet 😁 We never left the bed department so will definately be back for a look around the rest of the store. Thank you Russell Dean.
Kathryn Fallows
Dec 30,2019Exceptional customer service on both of our recent visits to store by Laura Eltoft. She offered great advice, being very patient, courteous and attentive without being at all pushy. She was clearly knowledgeable about the product and offered unbiased advice. We would highly recommend this retailer. Many thanks from very satisfied customers.
F Hilton
Dec 29,2019Excellent customer service from Miriam. Very informative and not at all pushy. We were given time to decide which piece of furniture was right for us and when we had, the paperwork was completed quickly and efficiently. Would definitely recommend this store.
June Hunter
Jan 10,2020Syka What a lovely lady, she went out of her way to find to find what we were looking for.