politeness and effietitness
Staff are always helpful and professional when booking. Prices are always competitive and we would always book through them, because when Covid hit when we were on holiday and had cruise cancelled while we were in Australia. The staff here were able to assist us and get us back home and sorted out our refund.
Craig White was extremely patient with us as dates and places changed during our enquiry. Craig worked hard and came up with a holiday suitable for us.
Tamsyn was brilliant from the initial enquiry all the way through to the point of booking. She listened to everything myself and my family were looking for (was very patient and helpful) and explained everything in great detail. I am very much looking forward to our cruise in 2025 - thank you!
Great service and great price. Nicola was excellent and helped us get a great cruise at a great price.
We have been using Scotland’s Cruise Centre for many years and have always found them very friendly, efficient, knowledgeable, reliable and helpful. We have never had any reason to complain.
Service from Joanne was excellent
All i can write a view on is the person who i spoke to on the phone and made my life easier her name was Terri Gaiger a excellent adviser she made the booking easy for us . would be happy to recommend Scotland,s Cruise Centre on this part of my holiday.
Answered the phone quickly, helpful, knowledgeable and polite
Nicola was very helpful and talked us through our options making it vey easy to book our next cruise
Everything about our cruise holiday was handled by Nicola with care and consideration. We had great advice regular communications and friendly but professional service. We never go anywhere else when booking cruises!
The Service from Mr Welsh at Scotland's Cruise Centre was impeccable. The service above and beyond any other Cruise Agent I have used in the past. I would recommend use of this company to anyone considering particularly a fly/cruise.
Great service and Alana found me the perfect cruise for the perfect price.
Friendly, knowledgeable and expert advice.
After a bewildering experience trying to find the right fit for a once in a lifetime cruise, I contacted Scotland's Cruise Center for advice. I was contacted by an agent very promptly and on the basis of a conversation, I was provided with a number of options relating to my enquiry. The agent, Tamsyn, put me in contact with a colleague who had gone on a cruise similar to the one I was considering so that I could put any queries to her and hear her first hand experience. This crystalized my thinking on which cruise to go on and which company to choose. I was so impressed by how Tamsyn dealt with my enquiry and how she subsequently dealt with my booking. I am now looking forward to a dream trip, thanks to the help I received.
We were very happy with the deal we got from Scottish Cruise Club. Very prompt service from our enquiry. Debbie was very helpful
Ray was very knowledgeable and so helpful, he was able to offer lots of advice on our trip .
Michelle is very caring to her customer. She listened to my inquiries sincerely and addressed all my needs upto my satisfaction.
Lovely agent, very very helpful, any questions not a problem, would recommend.
Mr Graham Talbot
Sep 01,2023Warm friendly prompt service