I ordered from this company before and no issues, I ordered again for 1/4 inch thick cast acrylic sheets for my reptile cage, and they sent me 1/2 thick instead, they will not answer emails or calls, DO NOT ORDER FROM THIS COMPANY, Iām still out $70 with no hope of them responding
Measurements are precise
Exactly what I ordered, arrived very quickly, good quality, excellent product. I will order more for my next project. Thank you.
Everything from ease of ordering online, to quick free shipping, and a quality product is why I give ShapesPlastics a 5/5. I honestly couldn't ask for better service and product.
Very happy with the acrylic piece for my new dining room table! It fits perfectly, looks great and adds nice protection to the wood. I even changed my order after submitting it, and was very pleased with customer service for allowing me to do that. I originally ordered a plastic protector from Amazon, but realized right away that it would not do, too cheap looking. So happy that I found this company! I highly recommend them!
Product came damaged Was promised a replacement Have not received it. Wrote 2 times to seek status of replacement. Have not received a reply.
Product is dangerous because unfinished acrylic edges scratched my wife's arm. No response from customer service.
The pieces that I ordered were cut to the correct size...right on the money. I was very pleased with the price as well. I will definitely use ShapesPlastics again.
I ordered frosted acrylic samples from 5 different companies. ShapesPlastics tied for my favorite material, but unfortunately was more expensive than an alternative. Additionally, the paper film on the samples was practically falling off ā it felt cheap and made me less inclined to spend more money with this company. I really appreciate the online quote tool so that I could see the price automatically. If it was a bit cheaper this alone would make me more likely to use this service.
I got the plastic size and thickness I needed. Ordering was easy.
Excellent customer service, a very easy website to navigate, accurate information on products and services, very reliable company, professional personnel, very fast delivery service, excellent products. OVERALL; WONDERFUL BUSINESS EXPERIENCE. Thank you very much, ALBERT ONOFRE
Took a long time. Nobody picks up the phone. and they only respond to e-mails when you file a dispute with the Credit Card company. Then they send you a nice e-mail promising a refund while telling you they will ship you the wrong size at no charge. Then they respond to the Credit Card company to repeal the dispute saying they delivered the order. Then they disable your customer access "temporarily". They are essentially liars who do not have the business decency to follow-up with customers in a timely manner. But they will take your money just the same under false pretenses. I am in dispute mode now so I won't provide my order number. They know who I am.
Great service and great product.
There was nothing on the website and no communication that the lead time would be as long as it was. I purchased these pieces 3 weeks before a trade show and missed the show by 2 weeks.
Shipping was fast and I received quality products. I highly recommend Shapes Plastics!
Order was delayed a lot from what was the estimated timeline given. There was no communication regarding delay in delivery. Nobody ever pick up phone call or respnd thru email. Very hard to find someone on live chat. After attempting to contact for a week get to know that item is delayed and given a new delivery timeline but again it doesn't get delivered. No communication and same struggle to get update. Worst customer experience. After so much delay no empathy for customer and no option to send item thru faster delivery.
Exactly what was ordered and fit perfectly!
They do not have a customer service department. No response to phone call, chat or email. This is a scam, do not order from this company
Good price, easy to understand website, somewhat fast delivery, great product.
Ralph Gebhardt
May 01,2023Our first order was billed to us but never delivered. It was difficult contacting the company to talk to someone and explain the situation. Then when we finally recieved the product it was not clear , as we had ordered but opaque or cloudy. No one returned our next inquiry into why the different table top. On a positive note the size cut was very accurate.