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Reviews 131
Jess
Feb 29,2024Shortland horne repeatedly ignored repair requests. Didn't send acknowledgments that the reports had reached them. Gave poor advise and failed to inspect the original issue until almost 4 months later. Only inspected the property because the MP contacted them. Now the agency is trying to evict the tenants. Absolutely despicable.
Kelly McAdam
Feb 27,2024Paige and the team were absolutely fab! So pleased 😀
Alice
Feb 27,2024Currently viewing potential properties through Shortland Horne and so far the process has been extremely smooth and easy. Paige has been a great help, very informative and great communication. Thank you!
Sara J
Feb 26,2024Very helpful and informative staff. Very timely in all communications. I would recommend.
Declan Hollingsworth
Feb 17,2024Shortland was great from start to finish off our sale. Shelley was a pleasure to deal with. Thank you
Marian
Feb 10,2024Leah was very helpful and knowledgeable when she came over to see the maintenance issues at the property, of which we are tenants. We had a contractor call us within 24 hours to get the problems resolved. If I were a landlord, I would recommend Leah to manage my property. Thank you!
Jim Brown
Feb 10,2024Thank you to Leah in the lettings office for dealing with our maintenance issue quickly and effectively. Great communication to us and our tenant and the problem was resolved as quickly as could have been!
Joanne Holton
Feb 09,2024We have had a great experience with Shortland Horne and this has been because of Reece Milligan, Senior Property Consultant. He has been excellent. He has excellent Communication Skills and has kept us up-to-date all through the Sale of our House and taking us through each stage. He has a friendly, but very Professional manner and we cannot praise him or recommend enough. He has been absolutely brilliant.
maureen mehigan
Feb 09,2024I must say that the lettings team are extremely, helpful, reliable and altogether professional, whilst still being very understanding. Claire especially was very prompt with dealing with any issues or queries I had. Thanks guys
Leila
Feb 09,2024After a recent poor experience we were dreading the search for a property. Our experience with Claire at Shortland Horne has restored our faith. Claire was friendly, thorough, helpful and attentive to our needs & requirements. She kept us fully informed through the entire process and kept to agreed timelines. I'd highly recommend Claire to family, friends and colleagues.
Courtney Brown
Feb 06,2024We have been working alongside Shortland Horne for over 20 years offering them IT support and Telephone services. Staff at Shortland Horne are very polite and accommodating and are always happy to assist us within resolving and upgrading their technological environment.
Mrs Law
Feb 06,2024Dealing with Shortland Horne has been so easy. The lady who dealt with us was Claire and she was SO helpful and understanding. Cant thank her enough.
Colin Davis
Feb 03,2024Have recently sold a property through Shortland Horne. Chris from the sales team gave very helpful advice prior to the property going on the market and progressed the sale very quickly and professionally. Initial paperwork for the sale was also handled very efficiently. Both these aspects would have given a five star rating but unfortunately the after sales contact let the company down. I would have liked to have been updated on progress more often than I was and felt I was left to do the chasing. Pity, because otherwise the service was brilliant. Sue Davis
Jean Wesson
Jan 29,2024We had a very positive experience from start to finish. Andrew was extremely professional, helpful and nothing was too much trouble. Highly recommended.
Kristen s
Jan 28,2024After being badly advised by a different company and a sale falling through, Shortland Horne quickly sold our house for us with excellent advice meaning we got the best price possible. Viewings were organised well and went smoothly, with as little disruption to family life as possible. The aftercare team were great at chasing the solicitors and helping move the sale forward. Linda was always happy to provide an update. The only reason it's not a 5 star review is because we gave them a key to conduct viewings and they immediately lost it. Luckily it wasn't marked with any details. We would definitely recommend Shortland Horne over some other estate agents in Coventry.
SDS
Jan 27,2024I have just been on a viewing with Bill from Shortland Horne, and my experience has been fantastic! Very insightful and friendly! Brilliant experience, both in viewing and with Andrew who dealt with my call after.
Grant Smith
Jan 26,2024Great service from Paige and the team. Would highly recommend.
Grace
Jan 26,2024I couldn’t recommend Shortland - Horne enough! My recent experience with the lettings team has been great, especially thanks to Paige Williams who was super helpful!
Olivia
Jan 26,2024Great experience from start to finish. Paige was really helpful in finding me the perfect rental property. Thank you!
The Cox Family
Mar 20,2024Reece is first class! Fantastic knowledge and advice from the start. Excellent engagement, warm friendly and always ready to help.