Open communication all the time. Got back to you when they promised. Quick and easy. Especially Shelly who was very helpful.
I have rented through Shortland Horne for many years now. The service has been excellent, they are reactive to any issues i may experience, i would thoroughly recommend this letting agent for their professionalism
I have had dealings with Will and Laura who are the consummate professionals, know what they are talking about, do what they say they are going to do and clearly care about their clients and doing the right thing. Would not hesitate to use the again.
I initially contacted Shortland and Horne to enquire about letting a property. I spoken with Claire Reeve I believe she is the manager. I couldn’t have been more satisfied with the information and advice that I received. I would highly recommend this company to friends and family in the future.
Paige was brilliant and kept us updated throughout the process, made it so smooth and easy. Thanks Paige!
I dealt with Sue Costello from Walsgrave Road Branch from the beginning of my journey in selling my home, when she came to give me a valuation. She gave me a realistic market price and even though it was not as high as I wanted, I went with it, and within 3 weeks it was sold. Sue is a true professional and at any point when I was not clear as to what was happening with the Lawyer, Sue stepped in and got back to me straight away with an up date. I would recommend Shortland Horne at Walsgrave Road to anyone looking to sell their home. You will be treated to a professional, accurate and thorough experience.
Been renting with shortland horne for a couple of years now. Excellent service and professionalism. Alisha is always helpful and polite
My recent experience with shorthand horn was nothing but outstanding , I would like to personally mention the outstanding service I received from Andy , nothing was to much trouble , he was attentive , and very knowledgeable I would highly recommend this company five stars are just not enough !!
Having moved back to the area a colleague recommended Shortland Horne to find a property to rent. They didn't disappoint, we found them to be completely professional, we were happily looked after by Claire Reeve who managed the process of us renting our property. We found her to be genuine, helpful and consistent in all communication making us fully aware throughout each stage. Any questions we had she responded quickly to the point of going above and beyond when we had an issue within our family regarding a long term rent our mother had been in before going in to care. Claire offered us impartial yet invaluable advice that enabled me to secure the return of our mother's deposit that was being unfairly held by another company. Given our previous bad experiences with other letting agents we can confidently confirm we are thoroughly happy and will recommend Shortland Horne to others. And if you can ask for Claire
They knew that it was important to us to complete asap and the delivered
I recently went to view a property for the first time and was unsure of how to go about this. As soon as I phoned up I was put through to one of the staff, Alisha. She was very helpful and helped me with any questions I had. All responses were professional and were such a help.
Great experience overall, very helpful, especially Claire, thanks again!
Great communication from start to finish, Paige went above and beyond to ensure it was a really easy process. Thankyou Shortland Horne!
Haven’t found a property yet but the lettings team are amazing, I really feel that they are going above and beyond to find me a perfect match. Special mention to Alisha who always polite and gives me confidence that I’ll be in somewhere soon
Laura from Shortland horne was amazing and very helpful, i was tired of searching and Laura made it so easy, would 100% recommend
Great communication from start to finish. Really efficient and effective marketing of property. All the staff were knowledgeable, helpful and professional. We have used Shortland Horne several times and would highly recommend.
Great team, great service. Most professional agent I’ve worked with in years. Whether buying or letting
Shortland Horne have been incredibly helpful in my search for a home. They were professional and friendly and had an abundance of knowledge. The director Laura was always quick with responses and answered any questions I had no matter how small or silly. Overall great experience.
Personable company from start to finish. Many thanks for your care and attention to detail.
Pommie Somal
Jan 09,2024Hi,just to say Andy at Shortland Horne,was fantastic,got right property recently,thanks to Andy,definitely use him again!👍