About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.
Why Shred-it 35+ Years of Experience
450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services
Regular shredding services
HDD & e-Media destruction
Free security survey
Sustainable services
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We have used Shred It to collect our secure waste for a number of years and their service has always been great.
They turn up without noice and only took half the bags when I ask them to take the rest I had to pay them agin. Plus they now try to charge my a third time I we be staying away from the company from now on
Fantastic service from start to finish… Great customer service and helpful staff thorough out the whole process.
Your customer service is awful!! Your contract lacks any flexibility except for when it suits your company and then you seem to think you can ignore your own terms and conditions as it benefits you. Hardly conducive to retaining customers.
Deborah was really helpful, friendly and efficient in contacting the local branch, while I remained on the call, to support a change to collection required. All sorted within one call and without fuss.
My request was very patiently handled by Temi who took great care to ensure I was provided with the service that was both appropriate and suitable to my requirements .
Great experience start to finish knowledgeable team and one to one service
Fantastic service from customer relations team from the commencement of the order to arranging the date for shredding. Simple and effective.
Really great company to deal with, very confidential and efficient with enquiry and service delivery. Customer Services and Collection Department very helpful.
I had dealings with Bobby, everything was so simple and he made what I had been dreading sorting an easy task. would definitely recommend the service and will use again in future Thanks Bobby
Had an amazing experience with the Portsmouth depot. After being let down short notice by another company shred it stepped in quickly and effectively. Cannot remember names unfortunately but they made it such a pleasant easy experience.
I received a call from my internal account exec and was pleasantly surprised as it was regarding us saving money on our account. With a no hard sell approach, they kindly explained that we could save money if we took up some of their additional products, as we had an increase on our account by 50% over the last 3 months. After some initial deliberation we agreed but they were patient and supportive throughout our integration lol!! Thanks ever so much Shred It, you have a happy and contended customer and we greatly appreciate your professionalism, it was so refreshing.
Excellent service as always. Collection arranged within a week.
Trustworthy and efficient service from Tim Gmerek and all the team
Robert was polite and very helpful.
Had a very personable service from Carla Allan, she was our Internal Account Executive and emailed us as soon as she received the relevant information we were asking for. Nothing was to much and after I handed details over to my office manager she still kept me informed as to when changes on our account would happen. Also confirming to all my correspondence promptly over the last few weeks. Thank you Carla, I have really apricated great customer service, it made our office move run a little bit smoother..
Initial contact by phone was really helpful. The payment arrangement was clear and quick. Delivery arrangements were straightforward. South Marston Park is not difficult to get to.
Alice was very helpful in arranging our collection needs and speedy service was delivered.
Customer care services are poor, not appreciated a long term business with the clients. Rude approach, lady called Rachel in Cambridge area was not responding for 6 month. Collection services are over priced. Agreements are 3 years, so not possible to leave Shred it easily.
Sister John
Jun 14,2023Max was very informative and accommodating. I really appreciated his pleasant, cheerful attitude.