Shred It
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About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.
Why Shred-it 35+ Years of Experience
450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services
Regular shredding services
HDD & e-Media destruction
Free security survey
Sustainable services
Contact us
Reviews 788
Grace Webber
Jun 28,2023Susan has been very helpful in providing clear communication, and has been helpful and friendly on every interaction. Thanks again for your help!
Sana
Jun 28,2023Ayodele Sholola was very helpful and dealt with my request in a timely manner after being pushed from pillar to post. Please keep up the good work!
Kim Sanders
Jun 27,2023quick and efficient service and helpful to accommodate changes as/when required.
H. W. “Skip” Miller Jr.
Jun 27,2023Check the reviews for Shred-it @ www .trustpilot .com /review /shredit.com These are reviews from the UK. The above link are reviews for the US.
Gemma Meech
Jun 27,2023Great service, very efficient
Jeremy
Jun 27,2023Deborah was amazing, so helpful, patient and friendly- thank you
Sue Kitchener
Jun 25,2023it was the lady called Eliesha that made this particular experience perfect. She dealt with me both professionally and efficiently, something I usually have problems with when it comes to getting a response from Shred-it, but Eliesha has restored my faith.
Cathy Kelly
Jun 22,2023Great service from Dean Newton and all the rest of the team at Shred-it. Thank you!
JJ
Jun 22,2023Original contact made with company to alter certain data, change delivery of COD's and re-schedule collection dates. Dealt with by Rhiannon who responded immediately to requests, kept me informed on all actions taken and outstanding, offered advice and alternatives without angst and made the whole experience seamless and enjoyable. Shred-It would do well to keep this individual and a reward would not be unjustified as the Customer Service I received was second to none and a welcome change in the current business climate.
customer
Jun 22,2023firstly they got wrong address. we paid upfront then we got another invoice. i paid for 80 boxes there was only 60 but still got another invoice. will not use this company again.
Audrey
Jun 21,2023Great service from Shred-It, uplift of confidential shredding bags was arranged within a few hours. The Sales Exec - Bobby Walker, who dealt with my enquiry was exceptionally helpful and responded to any queries straight away. I wouldn't hesitate to use Shred-It for your confidential waste.
Chrissi
Jun 19,2023I use Shred it for over 80+ sites. They are reliable, organised and helpful. Would recommend.
Poringland Dental
Jun 19,2023quick,reliable service
Jenny Dallow
Jun 16,2023STAY AWAY! Please please! They will bully you! Awful unlawful people! Our legal team are now going to deal with you Shredit! Even your own employees are apologising for your unlawful actions, does not bowed well for you does it! Can't say it enough stay well clear!!!!!
Ang
Jun 16,2023the lady understood what I needed and was able to sort out another query aswell.
sarii
Jun 16,2023I was having an issue with bin collection as I needed a service as soon as possible, and after speaking to Ayodele Sholola he arranged for this to happen for me. He also called me with updates which I was very grateful for him being so considerate of my time. Overall great service from Ayodele, thank you!
Dan
Jun 15,2023Awful customer service, no effort made to resolve customer issues, fake charges, no internal communication with finance team - A must avoid supplier!
Lucy Morgan
Jun 15,2023On multiple occasions Shred-It were due to collect from our office and said they tried to access our building and "no one answered" - despite us waiting in the office for them to arrive. They charged us for these failed collections siting it was our fault, yet when we provided evidence that we were in the office and no attempt to contact us or enter the building was made, their customer services team basically ignored us. They claimed the driver tried to contact us, and whilst we could prove they didn't, they couldn't prove the driver did. Time would pass and then again they chased for payment, and we would attempt to contact both customer services and finance to dispute the invoices, and again would be ignored, until they chased us for payment again. It's clear that internal teams don't speak to each other. We tried to resolve this for two years and then this week, they threaten us with a debt collector. This is despite the fact that we have paid every other legitimate invoice for 2 years when a service has been provided. As a small business, we felt threatened into paying as we aren't in Shred-It's luxury position to pay court fees. AVOID THIS COMPANY.
Louise Harding
Jun 15,2023BULLY SMALL BUSINESSES - TERRIBLE COMMUNICATION - INVOICE ILLEGALLY - STAY AWAY! Well where do I start...from reading other reviews it seems that a few people have had similar experiences to ours, so it's clearly something they think is acceptable as a business. They invoiced for services that did not happen, citing that the driver 'couldn't get access to the property' EVEN THOUGH WE WERE LITERALLY WAITING FOR THEM TO ARRIVE. We have tried to contest it many times, they keep saying they're looking into it, they stop replying, then they chase the payment. Then we contest it again, and the cycle begins again. Their communication is terrible - their accounts team clearly don't speak to their customer service team. We have been going round in circles for TWO YEARS trying to get this resolved - bearing in mind we have continued to pay on time and in full for all other collections since then which did happen. This week we received a threatening legal letter demanding payment - for invoices which should not have been raised in the first place. I shall be reporting them for this practice - surely it's illegal. STAY WELL CLEAR OF THIS AWFUL COMPANY
Robin Short
Jun 29,2023Took a month and a half to get a date for the service. I had to constantly chase them.