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Reviews 834
Ken SARBUTTS
Dec 10,2024You made the purchase for our washing machine very simple and the delivery was extremely good 👍
harold grimshaw
Dec 10,2024Man in shop friendly and knowledgeable and the two who set the TV up were the same.Welldon Smiths
Dennis Griffiths
Dec 10,2024Very pleased with the delivery and the arrangements for fitting the integrated equipment. The fitter Robbie was excellent.
David Bradley jones
Dec 10,2024Very easy and quick , good value and great delivery.
customer
Dec 10,2024The staff are very approachable, knowledgeable and friendly. The eye - level cooker we bought was in stock but, as we wanted to be sure it would fit the space, staff member suggested he could arrange for a fitter to come out next day to measure up free of charge. Everything was fine so we ordered & paid for oven and it was fitted the next day. Excellent service and would highly recommend Smiths.
Carol Walsh
Dec 10,2024From the store manager Craig to the fitters, everything was expertly done. Kind and considerate.
Customer
Dec 10,2024TV arrived on time and as promised .
Ken Walker
Dec 10,2024Second to none
Mike R
Dec 10,2024All round great customer service, thanks very much Mark for your help and assistance
Susan
Dec 10,2024Excellent experience in the shop and the engineer who fitted it was so helpful
Phil
Dec 10,2024Excellent service. Best price, pre-purchase help on chat, next day delivery, undamaged package, polite courier. Perfect retailer.
Anna Habarova
Dec 10,2024We bought our Samsung TV less than a month ago. It appears to be faulty TV. Smith term and condition says that if TV develops a fault occurs within 30 days of delivery, you have an option to repair, exchange or refund. We contacted Smith TV straight away and ask to organise a collection of this TV from our address and full refund, as we lost trust in this brand. They said that without Samsung confirming that TV is faulty - they can't do that (which is not as per their terms). I contacted Samsung, we did all possible troubleshooting and said that the only option is to repair. So, they gave me a case reference. I emailed back to Smith TV, nobody coming back to me, nobody answers a phone, nobody replying to my messages on online chat. How is that possible? Lack of support at all. You will need to take some responsibility!!! Do not use!!!! It is easy to sell products, but it is not easy to keep your customers happy! Especially before Xmas season!!!!! I'm very very upset!
Alasdair Gordon
Dec 09,2024Everything went smoothly and to plan
Andrew Webb
Dec 09,2024Ordered an item on Black Friday. Received an email after the sales had ended on Tue 3rd Dec saying it was out of stock. When I asked if it would be restocked by Christmas my order was cancelled and I'm now waiting for a refund. Poor experience all-round.
Mrs M McD
Dec 09,2024Staff very helpful with set up instructions
Jan Matthews
Dec 09,2024Very helpful, knowledgeable, non- pushy staff who give great advice. Prompt service & delivery.
Frank
Dec 09,2024Good value for money , prompt delivery.
Darren Mcc
Dec 09,2024Bought 2 x ovens arrived on time, bought at a good price ,yet to use everything good so far
Rev JANET ROBERTS
Dec 09,2024Good service,arrived on time,all connected with no hassle
114 Manchester Road, PR9 9BJ, Southport, GB
https://www.smithstv.co.uk/
David
Dec 10,2024So happy with our new Tv helpful friendly staff great prices Tom installed an set up our Tv brilliant sevice