You listened and responded. Thanks.
They were great and very helpful
I was very disappointed with the Southport shop recently. I was enquiring about a built in oven and they arranged for an electrician to call to see if I needed a new fuse box but the gentleman who came wasn't sure what it needed .So Iwent back to the shop to see Peter who arranged an appointment for Rob to come round the following week.Waited in that day but Rob never arrived. So I rang Peter and he told me it hadn't been booked in! Never had a problem with Smiths before and have spent a lot of money over the years at that shop and always dealt with Craig .Can't remember the exact date but it was sometime in October,Only putting my review in now as I have been away with work,
I ordered what I wanted, when I wanted & it was delivered within 24 hrs. Great service!
Ordering was easy, & the TV arrived the next day via a very friendly courier
Old oven replaced and fitted in 24 hrs. Very helpful in Formby shop and excellent fitting
Excellent service throughout. Easy to place order online . Competitive price . I was not sure about delivery day/ time but when I called with my details all my questions were answered . I would be happy to order through this company in the future.
Excellent advice and service in Ainsdale branch . competitive prices . Excellent installation of 3 oven products with disposal of all old units .
Great customer service fast delivery at a great price
Delivery was on agreed day and forewarned when on the way. Cost was competitive and overall great experience
Great TV, Great Price and Great Delivery. Only let down by abrupt responses to questions on the phone.
Bought 65 inch tv to have my delivery date changed 3 times still no tv . Then when I called the advisor told me that’s what happens when you buy on the internet
Good advise when choosing a new TV. Excellent service when the new TV was installed. Peace of mind knowing that any problems will be dealt with by making a phone call to Smiths.
A very reliable and well established company. Their after sales service cannot be faulted. I felt that they were genuinely committed to making sure that I was happy with my new TV
An incredible price and excellent delivery service the only very minor quibble was that the tv delivered was silver and not black as ordered, the frame of the set is so slim it makes no difference. I haven’t installed the tv yet but expectations are high.
Excellent service very friendly member of staff called Mark and sold me a superb 65 inch Panasonic tv
I ordered TV which was in promotion for a moment. No cancellation like from the other sellers. Recommended.
I have always been very satisfied with the personal service that Smiths have offered. Most of my dealings in the shop have been with Duncan who is very knowledgeable regarding products offered. In my case it was regarding LG OLED TV's. Once I agreed to buy there were a few glitches with delivery times and availability but these were soon sorted.
Purchased a Samsung television. Excellent service received from Smiths again. Nothing too much trouble for them. Would definitely recommend Smiths to friends.
Eileen Lyon
Nov 17,2024Got my questions answered and was given good advice.