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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Reviews 844
Trisha JOHNSON
Jan 09,2025Very knowledgeable staff, not pushy.
John Luby
Jan 09,2025Quick clean and polite arrived when expected
Rachel
Jan 09,2025Fantastic service from ordering online to delivery. Kept in touch with delivery updates and was a really easy smooth purchase
Mrs Veronica Higgins
Jan 09,2025Good service my food mixer arrived promptly and in good condition
GuiseleyRhino
Jan 09,2025Easy to order. Great customer service as original had a fault and replacement quickly arranged. Sonic delivery driver very friendly and helpful.
Kali Bellwood
Jan 09,2025Fab speedy service and excellent price, very happy :-)
Mr Moores
Jan 09,2025Very easy ordering,
John
Jan 07,2025Required a new undercouter fridge and freezer. No problems at all. Ordering was very helpful from the sales team over the phone. Delivery booked and was on time. In fact a bit early. Took away packing and old appliance as arranged. Smashing lads.
Richard Oconnell
Jan 06,2025Very helpful staff no messing around I would recommend this shop
gurnic
Jan 05,2025good experience, value for money. delivery on time
Mr & Mrs Scott
Jan 04,2025Very good kept me informed from the start, the 2 guys that delivered were polite and professional
Garth Knipe
Jan 03,2025With my originally-ordered microwave being unavailable due to high demand, Alan rang me and within minutes had arranged a suitable alternative with rapid delivery. Good value too.
Ian Mackay
Jan 03,2025The service that was provided by Sonic Direct was excellent, both in the store whilst ordering and paying for my purchase, and afterwards when my purchase was delivered by van to my house. I would particularly like to thank the delivery van crew who were very helpful and friendly. The delivery van crew were called Mindy and Maciey, and I would like to thank them for their excellent service whilst delivering my purchase and collecting my old appliance which was due to be taken away for recycling. The delivery took place within the scheduled time frame and I was provided with useful updates and information about the delivery via text messages and a phone call prior to the delivery. Thank you Mindy and Maciey for your excellent service, it was much appreciated.
Auto Trader Customer
Jan 03,2025Good product competently priced. Good value for money.
Tahira Yasin
Jan 02,2025I have always bought my electrical products from Sonic as I always get great customer service and great prices also David who was looking after us was great and very knowledgeable about the products we were buying definitely recommend these guys
Doreen Hrab
Jan 02,2025Absolutely fantastic service.The whole experience was positive from placing my order to delivery all staff were professional friendly and very helpful. The delivery team were fantastic helpful and professional so special thanks to Ahsan and Hamad Very happy with my purchase and I will go to this company FIRST to purchase goods in the future
Collette Rowlands
Jan 02,2025Easy to order, very quick delivery time even over the Christmas period. Delivered within the 3 hour time slot given and I was called 40minutes before to confirm when delivery would be. Brought into the kitchen, unpacked and all packaging removed in a very timely and efficient manner. Would recommend
Mike Suffield
Jan 02,2025We purchased a tumble drier over the Christmas period. Sonic Direct had the best price for the drier we wanted after accounting for delivery and extras (installation and removal of old drier). The drier was delivered very quickly and the delivery guys Kasam and Faisal were fantastic - communicated when they would arrive and were very friendly. They explained everything during the installation of the new drier and the whole process was extremely quick and pain free. Would definitely use Sonic Direct again.
Golding
Jan 02,2025Very helpful assistant
Kevin Culling
Jan 09,2025Delivered promptly and on time thanks to delivery guys for bringing it down a few stairs for me 😀