Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Always good communication
Very happy with my fridge freezer the lads who delivered it were very polite and very helpful would recommend Sonic ..
Swift despatch and great priced item.
Cant fault sonic at all, products generally in stock. Sales always helpful in particular Andy. Thanks again Sonic
I received the freezer from 2 man delivery they are very friendly and the product is good.
Very good service reply back very quick delivery on time
Competitive price, friendly people when I came to collect .
Delivered on time and as promised.
The purchase and delivery of the oven went smoothly. There was a delay in delivery due to the bad icy roads but they communicated well to reschedule.
Very friendly response from your salesmen Andy and Jai They knew what they were talking about and what my specifications were The item was sent promptly as promised The delivery was safe and prompt by a friendly person
Fantastic service from start to finish thank you
Bad service and unprofessional customer service
We had quick, helpful and friendly service in store and the delivery guys were great. Again they were efficient, quick and professional.
Easy to order, arrived just over a day after ordered. Informed of delivery time and really good delivery drivers. No complaints at all.
Really fantastic customer service from the moment I placed my order, received a phone call almost straight away from a lovely gentleman confirming my order and details for delivery. Delivery was exactly as agreed and delivery men were very friendly and polite
Excellent service and a good price.
Delivery schedule
Ordering was easy and price of goods was the best I have found. Products were well packaged and delivery date was as promised.
The freezer has not lasted for a year, before failing to freeze food
Susan Ewens
Jan 13,2025Good communication with management and very helpful delivery men. Thank you very much. I will shop with Sonic Direct again.