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Welcome to Source Insurance. The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.
We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Reviews 799
Pedro Rosa
Jul 12,2023Fair waiting time and prompt and efficient service done by Tom.
Deborah Kitchen
Jul 11,2023Lovely helpful guy, got what I needed straight away & dealt with it simply & effectively. Thank you
David Leaper
Jul 11,2023Excellent service from your customer service team - a clear and concise explanation of the proposed changes to our Buildings coverage
Breffni O Brien
Jul 10,2023Good no jargon support Excellent Tom
Donnie Fraser
Jul 07,2023The gentleman I spoke to on the phone was very helpful and very informative
Judy Patchett
Jul 06,2023I got in touch with an online agent to clarify some things about my policy renewal. I had many questions & all were answered clearly. The agent, Ryan, was very helpful indeed, & he dealt with me, an 80-year old, kindly & sensitively. I have insured with this company for a few years, & find them very professional & helpful.
Summers
Jul 05,2023helpful live chat option. matter dealt with efficiently
Carmen Hategan
Jul 05,2023Really good company to deal with. Today I needed to change a few things on the policy and I was able to provide everything through the chat online. Ryan was very professional and efficient. No unnecessary mails/emails or phone calls. Well done and keep up the good work.
Simon Matthews
Jul 04,2023Fantastic service, really helpful on the phone. Would recommend.
Nigel Barker
Jul 04,2023Julia dealt with my enquiry professionally and with with a very pleasant manner - I only wish I could get her on all my other calls with other companies !!
Tunde Shoderu
Jun 30,2023Helpful knowledgeable and patient
tom howard
Jun 29,2023During the time with the they have been super helpful and everything was smooth and easy. Unfortunately due to other circumstances I had to cancel my buildings insurance and they were great service was as always helpful and quick. Well done
Arbham Chundavadra
Jun 28,2023Customer service agent was vary helpfully and professional
S. Clark
Jun 23,2023Great service, saved some money and Roy was really lovely to deal with. Thanks source.
Sam A
Jun 21,2023Friendly and helpful customer service.
Nadine Picton
Jun 20,2023Helpful fast knowledgeable on chat . The best insurance company I've dealt with by a mile.
Laura
Jun 20,2023Despite the Consumer Right Act, which they apparently seem to ignore, their contract with me included hidden fees. The Consumer Right Act clearly states:- Fees and pricing, as well as other important terms in a contract, must be both prominent and transparent. If a charge was hidden away and not brought to your attention, then a company will not be able to enforce it." It took more than 40 emails and 60 days to resolve this matter (and still they did not accept responsibility) However, they did concede in the end and I did not proceed with their policy. Thankfully I did not need to make a claim. My recommendation is to stay well clear of this company and look for a much more reputable one instead. -----Reply----- Your reply is simply not true. Your bank deducted frees, not my bank. I have confirmation of that. I stand by my opinion that you do not accept responsibility. You are free to blame others but you failed to make clear these fees before hand. Which is against the Consumer Right Act
Singh
Jun 19,2023Gavin rang me to remind me about the renewal and was relaxed and very helpful. He did not push me as other companies do and made me feel at ease. He made it very easy to explain about the renewal even though its gone up by about £10, I was still prepared to stay with Source Insurance. I will be glad to stay with Source Insurance and happy to be called again next year by Gavin.
Ashley
Jun 16,2023A great service, quickly through to call handler, who was very pleasant and quickly sorted my issue
Global Reach, CF11 0SN, Cardiff, GB
https://www.sourceinsurance.co.uk
Rachel
Jul 13,2023My staff policy through Zurich Insurance came to an end this year as they were no longer renewing direct policies. I previously worked for Zurich insurance in the accounts department and actually dealt with Sources accounts via visits to their office then based in Penarth. They were my first point of call for a quote this year. It was great I could actually speak to a person whom answered my questions, emailed replies and called back at requested times due to my nature of work. The staff member I spoke to was Roy - he was helpful and informative, professional and patient especially when I asked him questions purely due to my insurance background.