Welcome to Source Insurance. The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.
We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
We are FCA regulated firm (No. 823554) and use Source for all our non-investment insurance business.
Set up as a new customer and had some questions, used the chat service and spoke to Tom who was efficient in replying and very informative. I am happy so far with this company and hope they continue to provide a good service for us.
Very much enjoyed working with Gavin at the Source, he was clear, concise and exceptional over the phone at explaining my policy details and calling back when he said he would. Very satisfied with the service the Source provide.
Rang twice about my renewal as some details wrong, 1st time male sounded really uninterested, put me on hold and 8 mins later I had to hang up, I pay 40p min! 2nd time male took details again, I told him not to put me on hold, he said he'd only be couple of mins, but 8 mins later I had to hang up again! Why do they take info then dissappear?
Ashley was very helpful and knowledgeable for my query
Ryan responded promptly to my enquiry and was able to amend information required in a professional and courteous manner.
Roy was very helpful and clear in helping me reach the required information and enabled us to obtain cover essential for a mortgage completion on the day
although it took some time to be answered Tom was apologetic for the wait and dealt with my needs immediately and emailed the new documents whilst i was speaking to him
Roy Lovell is the superstar of Broker Support Suresh Rajpura
Ryan was a great help today with my query. I wanted to add to my contents insurance, but could not and Ryan came up with the solutions quickly as to how we could manage the situation.
Online chat support today was AWESOME - quick, efficient, personal, effective and responsive. Great customer service by Ryan
Great experience with Tom. Had a policy query which was dealt with promptly and professionally. This is exactly what I had hoped for and is the kind of customer service every organisation should aim for.
Had a very helpful call with Roy and he was very helpful and took his time to explain everything I need
Ryan was great. Happy with the service he provided.
Great connection today with Roy. Guided nicely through the site and answered all that I asked informatively. Look forward to working together
Very friendly and happy to help! Also not having to wait in a que for a long time to speak to someone really helped. Thank you!
easy to contact on the chat line which resolved specific changes necessary, So much better than some I've used that seem to be operated by basic robotic answers
I dealt with Thomas Amman today and what a pleasant and helpful young man he was.I explained my situation with regards to a submitted application that had to be amended and he talked me through it with great patience and consideration. I am not the most competent when it comes to technology, but he was amazing, thank you Tom 👍
VERY HELPFUL, POLITE AND GREAT COMMUNICATION
Justyna Stawicka
Sep 12,2023Very professional and friendly service.