Speedames, offers a comprehensive suite of online services tailored to meet your needs. From domain registration to SSL certificates, hosting solutions, and robust online solutions, we provide everything you need to establish and grow your digital presence with ease.
Our intuitive platform and expert support team ensure a seamless experience from start to finish, allowing you to focus on what matters most – your business. With competitive pricing, reliable infrastructure, and a commitment to customer satisfaction, Speednames is the trusted partner you can rely on for all your online endeavors. Whether you're a small business owner, a budding entrepreneur, or an established enterprise, let us help you unlock the full potential of the internet and propel your success forward.
Most appalling and poor quality domain and email service provider - no management of accounts, ignore all customer support requests, and have the audacity to try and invoice you multiple times for terminated domains. DO NOT ENGAGE WITH THIS PROVIDER
Finger weg von Speednames! 2019 wurde die Erneuerung meiner Domain zwei mal in Rechnung gestellt und auf meiner Kreditkarte belastet. Die Kreditkartendaten lassen sich im Kundenportal nicht entfernen. Auto-Erneuerung ausgeschaltet nützt nichts. In Zwischenzeit habe ich die Domain zu einem anderen Registrar transferiert. Trotzdem erhalte ich am 9.4.2020 eine erneute Rechnung, mit der Begründung, ein Audit hätte gezeigt, dass die Rechnung aus 2019 nicht abgebucht worden sei. Zum Glück habe ich noch meine Kreditkartenabrechnung aus 2019, die das Gegenteil beweist. Nach wie vor, erscheinen meine Kreditkartendaten im Kundenportal und lassen sich nicht löschen. Die Mails an den Speednames-Support und die Rechnungsabteilung bleiben unbeantwortet. Ich habe die Kreditkarte sperren lassen und bin nun gespannt, ob trotzdem noch eine Belastung erfolgt.
Dårlig kundeservice. Når man skriver til dem, vender de ikke tilbage, men opkræver gerne penge. Kan IKKE anbefale at man køber noget fra dem.
I've used a few different domain registrars over the years and I've never encountered one which has been as shocking as this. * Phone support: -- Non existent, phone line doesn't work. * email support: -- Absurdly slow, even when in good faith told a matter was urgent, it progressed at an unbelievably slow pace. * Technical & Billing capabilities: -- Basic functions cannot be completed in a timely manner. * Website capabilities: -- Absolutely basic without automated support for many processes. I will be discontinuing use of their service as promptly as pactical.
Mit firma kunne pludselig ikke sende eller modtage mails i flere dage. De foretog sig intet og svarer ikke på henvendelser. Hold jer langt væk.
Very poor service and repeatedly have tried to take extra payments. Last year payment for my domain name was taken twice in two days. It took a dozen emails over many weeks to finally get a refund but only one invoice had been logged When i eventually had confirmation of payment etc it stated the wrong date for expiry- 2019 instead of 2020 - about correction of which i sent 3 emails but no reply forthcoming Now one year later almost i have received a request for payment of the same invoice as an audit had found it not paid. I have now copied all these emails and evidence of payment AGAIN to Speednames. Not anticipating a prompt reply. I have had nothing but difficulty dealing with Speednames having originally happily been with Netbenefit for years. I have decided to cease my domain name.
Was originally with netbenefits, who Speednames took over, lost emails for a while then got them back. Lost them again, apparently mails were still going to Netbenefits and being forwarded, they have now stopped this. so I might have to pay more to correct this and might lose all my missing mails. They are looking into it.
It looks as if Speednames are systematically defrauding their customers. Over the last 2 years, I have cancelled a number of domain renewals and turned off the auto-renew function... but then Speednames turn it on again without my permission and take money illegally from my credit card. I have a trail of mails proving the above, so have reported Speednames to the police in Copenhagen who are now taking action. I would urge others who have been cheated to do the same. You can refer to my police journal number: 0100-91190-00022-20.
I have been with Speednames for several years. I contacted them to add a further domain to my account however in doing so they broke my email forwarding facility on one of my other domains. Unbelievably they claimed that I did not have that facility even though I provided examples of over 1300 emails forwarded over the past few months. Apparently they still needed more proof. I have now cancelled my account with them and informed them that I will not be moving my other domains to their organisation Totally unprofessional as an organisation. I would urge anyone to think twice before using this organisation.
Det har ikke virket i mere end et år. Deres e-mail stemmer ikke overens med web-siden - fx layout og telefonnumre. Man får ikke svar på e-mail henvendelser. Og nu virker betaling tilsyneladende heller ikke længere.
Like others, this company has taken money fraudulently for domain renewals that had auto-renew turned off & payment details removed from the portal.
Jeg tilslutter mig koret af andre utilfredse kunder. Jeg har haft mit domæne hosted i 10 år uden problemer, men ved deres omlægning i starten af året gik det galt. Nu kan jeg hverken få adgang til mit domæne eller mine email og selv om jeg har siddet på ryggen af deres support sker der ikke noget. Hold jer væk!
Jeg har haft speednames siden 2001 og det har kørt upåklageligt indtil for nogle måneder siden. Så var der bare ikke noget der virkede mere. Kunne ikke forny domæne og ikke logge ind for administration. Det sejlede. Regnede med, at de var i gang med at lukke helt ned, så jeg fik travlt med at finde en alternativ udbyder at flytte domænet til. Men pludselig virker det hele igen ???? Supporten virker også og de svarer hurtigt. Så de får 5 stjerner for de sidste 17 år samt de sidste par uger. Og så regner jeg ikke med at de sidste måneders rod gentager sig.....
I have a domain account and recently I had been trying to get the billing department to cancel my domain account because I had closed my company and de-registered the name and there the corporate domain is no longer required. For two weeks the billing department had yet to respond to my request and in the meantime I have been debited for annual renewal fees.
I had 2 domains with them; one in Malaysia, one in Singapore. Luckily, the Singapore domain had a code for transfer. I chose a new registrar and transferred it easily. My Malaysia domain needed their assistance to transfer. I asked them on 7th May. I got the usual nice e-mail from customer support. I waited but no transfer. E-mails moved back and forth. I get to 1st July and e-mail them for, I think, the 5th time. The reply was, ‘your domain has dropped and is now available for registration.’ My domain was luckily not linked to a business. They didn’t care if it was. I had to pay again to regain my domain. Luckily it was available. Imagine if that domain was vital for my livelihood! I used them when they were IP Mirror and had no issues. I would never trust them again.
Jeg har været kunde siden tidernes morgen, og indtil sidste år ikke haft noget at klage over. Det må man sige det har ændret sig. Jeg har hele pakken hos dem, og ifm med ændringer de foretog sidste år, kan jeg ikke længere få adgang til min konto, jeg har dog til webmail, som fungere elendig. Jeg kan ikke få min mail til at virke i outlook længere. Jeg har mailet dem og været i telefonisk kontakt. Supporteren, hvis han er det, kunne ikke hjælpe mig, i stedet skulle jeg skrive til support, hvilket er forsøgt gentagende gange. Jeg kan ikke flytte, da mit domæne er låst til Speednames, ellers var jeg for længst fløjet. DE KAN IKKE ANBEFALES
I agree with all of the negative commentary below. I have two things to add. By some bizarre twist of fate, my speednames e-mail account "spontaneously reactivated" perhaps two weeks ago, in late March. No idea why. I had an inbox of over 2000 messages to sort through, since early December when I stopped receiving or being able to send any e-mails at all. However, I found a huge my spam folder -- in it was a a clear scam that affected only my speednames e-mail account -- a backlog of messages from someone (Chinese, Russian? in any case someone with a poor grasp of English -- that he had hacked into my speednames e-mail account, had access to all my password and accounts, and claimed I was watching "adult entertainment" (no specifics were mentioned as to what my "perversion", as he called it, so it looked like a fishing expedition). He claimed had videos of me "enjoying myself". He threated to send these videos to all my contacts if I didn't pay around $900 in bitcoin. I have no camera on my PC and I don't watch porn, The fact that, upon the reappearance of my speednames account in March, there were about 100 such messages, and he still hasn't released this "daming videos" to all my contacts, suggests this is a standard attempt to scare people. I will say, however, that in addition to this supposed hacker, who sends me e-mails using my speedsname e-mail address, and has issued 48 hour ultimatums every few days and nothing has happened, speednames is the only e-mail service -- in addition to him, speednames is my only e-mail account where I continually get very obvious dangerous spam mail from e-mail contacts I haven't been in touch with for five years. The sad news is that just as speednames has honoured no requests, responded to no complaints, is unreachable by e-mail or phone, it will take no action in this case either. These e-mails started PRECISELY after I lost access to my speednames account in the beginning of December. This particular "porn threat" e-mails started only after speednames went down. Of course I didn't see them until the account came back up recently. I am wondering whether anyone is in the same situation. I think we all know that Speednames will disappear. The question, as many people have raised, is how much of our information they have hacked.
Although my domain has been transferred to another registrar last year but they still keep charging me fee for the fake renewal. There is no way for me to remove my card and get the refund. There is no direct helpline to their Billing matter. Customers are required to send email but you will never get a reply. I have sent 5 emails regarding my case over the last 2 months but there is no reply at all. Totally disappointed.
Unmögliche Firma, geschäftsschädigend und inkompetent. Ich werde einen Anwalt mit einer Schadensersatzklage beauftragen, dass ihnen hören und sehen vergeht.
Klaus Werner
Apr 10,2020War viele Jahre Kunde, aber laufend Probleme mit denen. Unmöglicher Support. Transfer Tokens musste man bis vor kurzem beim Service per Mail anfragen - ohne Antwort. Verrechnen gerne auch mal expired Domains. Accounting per Telefon zu erreichen ist nahezu unmöglich Echt miese Firma, ..... Adios !!