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Speednames

Hosted by David Simmons

1.0 (202 Reviews)

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Speedames, offers a comprehensive suite of online services tailored to meet your needs. From domain registration to SSL certificates, hosting solutions, and robust online solutions, we provide everything you need to establish and grow your digital presence with ease.

Our intuitive platform and expert support team ensure a seamless experience from start to finish, allowing you to focus on what matters most – your business. With competitive pricing, reliable infrastructure, and a commitment to customer satisfaction, Speednames is the trusted partner you can rely on for all your online endeavors. Whether you're a small business owner, a budding entrepreneur, or an established enterprise, let us help you unlock the full potential of the internet and propel your success forward.

Reviews 202

1.0

Out of 5.0

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Hosei Hamper
Mar 28,2018

So many frustrations dealing with Speednames.asia. Email take days to reply and did not bother to follow up. Messed up system, kept asking for the same document to be produced in the same Email loop. Worst, the only authentication method is to spell out the First 4 Characters of my 8 characters password, or Email in plain text. Never had any problem dealing with IP Mirrors before at all. Definitely, moving all my 19 domain names off Speednames.

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Lars Krull
Mar 24,2018

Har mistet tålmodigheden - Jeg har nu flyttet 6 domainer! Det er frustrerende hvor ringe denne virksomhed er blevet! Ingen fornufttig dialog med support! Lover - Lover og lover men intet sker! Det har kostet mig en formue fordi jeg jo mister mine forudbetalinger for service. Jeg har flyttet ALT til Surftown.dk - Jeg har brugt Surftown 10 år sideløbende!

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Nicolai
Mar 23,2018

This is my first review ever, i have never created reviews on trustpilot on any company, website,etc. but i must warn others about this company. I dont even know where to start... but other reviews are spot on. Overrated fees, service this company do not know about, Changes not made as promised.... I then decided to move 27 domains away from netnames (speednames sameshit different name), and all domains are not moved yet. This is more than 4 month ago. support at servicedesk and service managers keep asking about the same information over and over again.... frustrating Stay away !!

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Justin
Mar 16,2018

Absolutely junk. Was IP Mirror, then got acquired by Speednames (speednames.asia). Initially I can't even login. Then later I could, and as many others said there's issues with EPP codes and payments. Your card gets charged, no transaction info. Support is close to non-existent. I had to call SGNIC whom helped escalate the case before they would respond to anything at all.

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Amanda
Mar 14,2018

We've used this company for a few years now and I find their site very hard to navigate to manage our products, and their customer service is consistently difficult to reach. When I finally got around to trying to transfer our remaining domain name away from them, I received no response to emails to customer service and spent consecutively 10, 20, and then 30 mins on hold trying to get through to their customer service phone number before giving up in exasperation. Absolutely ridiculous.

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Amanda Runham
Mar 11,2018

Service renewed, payment taken by Speednames. 7 days later after making numerous phone calls across Europe. Tried emailing them but no response. Dreadful, unacceptable service. Please if anyone has any suggestions??

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BarryW
Feb 25,2018

Simply awful - screwed our domain dns when doing thier ‘exciting’ upgrade followed by poor support which meant we were down for days. Now can’t get epp codes as others have stated here - surely they should be stripped of thier right to host! WARNING DO NOT TOUCH WITH A BARGE POLE!

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Frank P
Feb 23,2018

Suveræn dårlig service. Ingen svar på email, når du ringer på deres telefon er der ingen der svarer! Drop det, flyt et andet sted hen.

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YQ Soon
Feb 23,2018

During the migration process from IPMIRROR to SPEEDNAMES, i did 2 domain transfer for my clients. But now SPEEDNAMES is saying it is not with them. and i have been pushed around between them, ASCIO, and a third party i got the domain from at least 10 times, each of their email is to ask you to contact someone else.Now, i am asking my domain extension refund, even sent them proof of receipt 3 times, they are asking me to look for the third party whom i only got the auth code from. This is insanely unacceptable and rude, and frustrating. Come on speednames & ASCIO, just by pushing the responsibility to each other you are expecting to get away? i have to repeat myself, unless you want the worst experience of your life stay away from speednames and ascio as well.

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Harri
Feb 17,2018

Service was great a few years ago but went downhill. Since the transfer to speednames.eu we cannot manage our domain anymore. The portal throws error on attempt to change DNS records, EPP codes cannot be issued and domain info is partially unavailable. The e-mail support addresses mainly provide auto-responders. Some support person provided at least two responses confirming the technical problems but didn't fix anything, yet. The phone number provided for speednames.eu just has the Danish branch's people behind it. They claim to cannot help either. Same for German support. Friendly but no action. An e-mail to Ascio asking for EPP codes has remained unanswered as well. Terrible situation! The whole group should have their registrar rights revoked and customers reimbursed. Update (March 2, 2018): after filing a complaint with ICANN they were quick to provide an auth code for a transfer of the domain.

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Poul-Jorgen Brinck
Feb 12,2018

I don't even want to give 'em 1 star, but TrustPilot insisted... Speednames.dk used to work like a bliss. But since Netnames acquired them and forced their solution upon them things have gone down hill FAST. I cannot change my domain contact information online. I cannot obtain my domain EPP codes online. The system doesn't function, it is slow, and it hangs every 5 requests. Calling support to have them change my domain contacts and provide me with EPP codes to change registrar has proven equally useless. Emails are hardly ever answered, except for the friendly but useless receipt email. Upon calling support they often tell me that they don't receive my emails. But I have their receipt. They also tell me that Netnames, who recently acquired Spednames, is in a legal battle with Ascio over the acquisition and that I and 16,000 other clients are held up getting requested support because of said legal battle. Speednames lost my credit card information on some of my domain names in the transfer and are now daily requesting me to reenter for renewals, although I have signaled that I am on my way out. As for those credit card numbers that they did manage to keep, they are now pulling funds, but their online system won't let me see the invoices for which funds are pulled. I have emailed the billing department, but no response. I have asked support to transfer me to billing, but they won't. Billing has no separately listed phone number. I have called Speednames main phone number, but no answer. I have contacted Netnames global with a request to contact me, but no reply. I am disappointed and frustrated and angry. I wont call them by names... HELL, they wont listen anyways. But I will suggest that you stay away from Speednames and Netnames if you care for your domain names and domain services.

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Bendt Skov
Feb 07,2018

Der må være mange der flygter nu med den service de har, og så forlanger de ekstra for ydelser man har haft tidligere, uden at oplyse derom. Nænej, det koster skam nu efter vi er blevet amerikansk ejet!!! Ingen information til kunder om at der blevet solgt, og kundeservice har de nok ikke fået købt med, for der er ingen ordentlig. Har ikke kunnet styre mailforwading og andet siden sidste år. Er der nogen her der kan foreslå en der er lige så god som Speednames var tidligere, for så skifter jeg nu.

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Thor Nylander
Feb 05,2018

Yes, I have had the exact same experience as several others have described after our domain names were transferred from speednames.com to speednames.eu. - undocumented charges to my credit card - a completely useless portal with regards to managing the domains - no response from support except for a canned message - and I cannot even obtain EPP codes so that I can transfer domains to another service This really looks like a scam and I am tempted to initiate a fraud investigation.

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Mackenzie
Feb 04,2018

Terrible company. Their portal does not work, even updating domain name contacts doesn't actually do anything nor does altering DNS records. Support is shocking and don't seem to do anything they say they will and even their knowledge base doesn't always work. Avoid!

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kenneh nielsen
Jan 30,2018

Tidligere god service, nu total katastrofe !!! Har været med siden 2008 altid tilfreds; MEN nu total katastrofe, support er total ubruglig, laaang ventetid , ingen løsninger, ingen service. Jeg flytter alle mine domains imorgen.

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盧曉寶
Jan 25,2018

Very bad! ! Do not use it. Deduct your money, without your approval and without any notice. Ask them how to stop automatically deducting the payments, but nobody answered me. My account previous was IPmirror. After IPmirror incorporated into Speednames Asia, all the service is getting worse and worse. If someone can tell me how to do (ex: how to report their bad behavior and refund my money), I would be grateful.

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Piet
Jan 20,2018

Since the transfer of my domain from speednames.com to their new portal speednames.eu I have the following problems: - I cannot renew my domain, since I have to confirm something in the "invoice section", but no one knows where this section is. - They only transferred my A-records, not my mail forwards. These mail forwards still work, but I cannot manage them anymore. And nobody you talk to on the phone knows how to fix this. - I sent many, many emails to support at speedsnames.eu and domainservices at speednames.eu, but I only received an automatic reply. None of those emails were answered by a living person. - After days of phonecalling I finally received a ticket number, with the promise that someone would look into it and contact me. But no-one did... Worst of all: Even getting an EPP code does not work, so I cannot even transfer my domain to a normal provider. Speednames, you're a disgrace and should be ashamed of yourselves!

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Nico
Jan 16,2018

Speednames does not seem to know they work on a very critical part of a business. I thought the high prices where in the service of their customers. They migrate their site to a new portal : they deleted my account ! For 1 week, I couldn't login and manage my domains, I explain 10 times my problems, they answered to each of my mails in 4h, never more fast ... They migrate our dns zone to their new servers : - they even didn't inform us - the migration didn't success. Our websites where not available for +24h ! We make money with our site ! But they answered it will be ok in 48 hours, no other solution where proposed. We decided to change to a new registrar, half of the transfer-code they povided are not valid.

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Allan Nyhus
Jan 12,2018

Efter Speednames skiftede system i december 2017 er det gået helt galt. Det virker ikke, der kommer sjove DNS anmodninger, man kan ikke forwarde, supporten svarer ikke osv. Jeg er er ved at skifte til anden udbyder og vil anbefale andre at gøre det samme inden det går helt ned.

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Deanna Koh
Jan 04,2018

Used to be IP Mirror. Once Speednames.asia took over, the platform and charges for domains all increased without informing the customers. The platform is worst than what up mirror provided, very old school. I’ve transferred most of the domains and yet I receive emails saying they’ve deducted money from my credit card. When you email, you may get a response. If you want a refund, you have to email. Dubious company!

0800 160 1301 [email protected]

Fusion Hive, North Shore Road, TS18 2NB, Stockton-On-Tees, GB

https://speednames.com/

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