I was told that the two products were in stock and I would get them this week - once I ordered them and got the confirmation I was told they won’t be back in stock until at least the end of June - very disappointed and would not recommend buying off this site.
Incorrect product information displayed on website and given by staff. Staff are clearly clueless about many of the products they stock. Products shown as available took months to arrive (numerous manufacturing/shipping delays apparently) but noone had the decency to proactively provide updates. Wrong products shipped and they seem incapable of arranging a collection or providing return address details. Staff will not admit fault, ever, instead making further false claims or contradicting themselves. Definitely not the same level of service we were used to several years ago. You couldn't pay me to purchase from SP Services in future!
I bought a pair of 'Tracerline 8' boots, back in October 2020. They arrived quickly, and they performed brilliantly, better than ones I had worn in the military. Whilst doing them up Friday (16 April) one of the loops failed-the boots were still wearable, but I wasn't pleased this happened after just 6 months. Dropped an email to the company, and Lenni contacted me to let me know-on Monday 19th April, to confirm a replacement pair are on their way. Great company, excellent customer service, and friendly/helpful staff. I highly recommend this company.
All items out of stock
Good shipping but some things were out of stock
Site not easy to use. Kept rejecting address details. Four attempts to place order
easy to order items
Excellent service. Needed to update first aid kits and include some more specialist items.
It's quick, it's easy and you've got what I need.
Bought quite a few bits from SP Services for my my personal first aid kits. Huge range of items available and fast delivery. Could rate them highly enough!
SP Service have been around for years and have constantly delivered a top range service and excellent quality items The catalogue is also very extensive and full of top quality items
Easy and simple to order. Good prices.
Lenni did a great job of keeping in contact through out my order
Good Service
Maybe not always the cheapest, but you certainly get the quality that you pay out for. Customer Service and ordering are first class and informative if dimensions are not listed. Tiniest whinge would be please remove items from the webpage if unavailable, but then again that may decrease future visitors, so unlucky I guess. Great company
Arrived as and when expected. The only problem is orders never say who they are for, despite putting on purchase order for the attention of, so can be difficult to track down order or Goods In have trouble finding out who to deliver to. Products are good. It does say where it is going to, but not the person. We have a lot of different staff and departments that order seperately.
The quality of items is extremely good, prices are accessible.
SP Services are easy to deal with. They always help me when I am looking for equipment for work. Delivery is fast and I usually have the parcel within 2 days. Brilliant all round.
First class and speedy service.
customer
May 03,2021Easy to find what I needed and easy to order.