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Reviews 818
ROBERT PATTERSON
May 23,2024Having just installed a BBQ hut in my garden I was keen to have a small drinks fridge to save going back and forth to the house( it's nearly 100yds away). This little fridge is perfect for the job. So much so, I have ordered a 2nd one, so I can stock it up during the day with food ready for the BBQ later in the day.
Marion Armour
May 22,2024Delighted with our mini cooler fridge perfect for our needs. Space saving and excellent value for price. Next day delivery as well all good so far!
Dr Mark Gentry
May 22,2024My elderly mother took delivery of a SubCold Mini Fridge on 16.04. 24. It failed to refrigerate. She contacted the company by e mail on 18.04.24 to inform that it was not working, and to request a refund according to her statutory legal rights (first request for refund). By return e mail of 22.04.24, SubCold ignored the request for refund and instead issued advice to try to resolve the issue. On 24.04.24, my mother e mailed again to inform that the fridge was still not working, and to request she be refunded (second request for refund). Subcold e mailed back on 25.04.24, again ignoring the request for refund, and instead asking for photographs of the product. On 29.04.24 my mother e mailed the requested pictures, and explained that the product was still not working and asked to be refunded (third request for refund). She was subsequently asked if the fan was working, and she confirmed on 01.05.24 that it was. She was advised in response on 02.05.24, bizarrely, that the problem was the power adapter providing “electrical power from the socket outlet to your appliance”. This was quite obviously not the problem, as the company had already been informed that the fan was working, and it clearly would not be in the event of power not being delivered. My mother emailed the predicable news on 09.95.24 that the new power adapter it sent had not fixed the problem, and asked for the faulty product to be refunded (fourth request for refund). Incredibly, she was advised by e mail on 21st May- “I am sorry to advise, a refund is not eligible. At point of purchase, the terms and conditions are agreed when making a purchase that if the goods become faulty after the first 30 days return period this falls under warranty for repair, or replacement if unit is irreparable” The goods were reported as faulty two days after delivery. The exceeding of the 30 day time period occurred due to the company’s fatuous and inept responses, and attempt to abdicate its legal responsibility to refund goods which it has been informed within two days of delivery to be faulty. This conduct is not only unacceptable but contrary to relevant Consumer Law. I will, accordingly, be reporting this matter to Trading Standards. I would urge consumers A. first and foremost not use SubCold B. Be informed of their legal right to refund in the event of receiving faulty goods C. in the event of encountering sharp practices by unscrupulous traders to report it to Trading Standards via. Citizens Advice Bureau.
Graham Barker
May 22,2024Looks great, its quiet and chills drinks down to really cold or variable with thermostat. No complaints at all and looks great withe light inside
1923175
May 22,2024Great fridge freezer
Vicki Nutton
May 21,2024Did not receive next day delivery as it stated when I purchased, I also ordered a grey mini fridge & received white! It is a present so had to keep it but I’m disappointed with the service.
Michael Stow
May 20,2024great service, fantastic fridge
Niki Tyler
May 20,2024Lightening fast delivery. Great product. Very happy
nigel
May 20,2024Good price. Excellent next day delivery. My beers are cold. Can't comment on longevity but, so far, so good.
Margaret
May 20,2024Arrived on time, nice looking and as advertised
Victor
May 20,2024So Far so good... the Trak 18 was delivered timeously... hooked it up and it works fine.. cools really quickly ...froze a 24oz water bottle to a block overnight... Not noisy at all
Paul Dunning
May 20,2024Well packaged and quick delivery. The product is performing well at present.
Anthony Hargreaves
May 18,2024Easy ordering online. Delivery was prompt and on time. The fridge is a great addition to my kitchen.
Bernadette
May 16,2024Excellent delivery
Robert Gray
May 15,2024The purchase process was seamless as was the delivery. My beer fridge arrived on time and it looks great. I would recommend them to anyone looking for a similar product
Sean Henderson
May 15,2024After careful consideration I opted to go with Subcold 85 LED Beer Fridge with the Stainless Steel door. I am so glad I did. The fridge looks stunning in the home bar and with the lights shining out just looks stunning , The fridge is quiet in operation and great shelf options which can easily be moved to suit. I have no concerns from a quality aspect and the price paid with free next day delivery was excellent.
Gail Watkins
May 14,2024Bought a mini fridge last August to put my husband’s medication in. It is kept in the bedroom. Worked perfectly until overnight Saturday/Sunday. Replacement arrived today, less than 48hours after I began discussions with Subcold. Overwhelmed by the efficiency of customer service. I have already recommended this item to others in a similar position to us but, as a company, they have surpassed all expectations. Will certainly look to buy other items when the occasion arises.
G Treherne
May 14,2024Really great product arrived next day. Seems good value so far.
Paul Quinn
May 14,2024The subcold 85 LED beer fridge arrived in very good time after 2 days after ordering. The fridge was extremely well packaged and arrived in perfect condition.
Dorothy Battensby
May 23,2024Was meant to be next day delivery But didn’t come for 3day Otherwise very was good