Very pleased with my 2 purchases from this company i found them so easy to deal with and the free delivery was so quick
Next day free delivery for our guest room…brilliant service for our guests who had just arrived.
Had a problem with our Wine fridge which i thought was purchased in Feb 2024, turns out it was the one we got in 2022, Subcold went above and beyond by diagnosing the problem and sending me the part and diagram to fit it, took me 10 minutes and Fridge is as good as new 👍👍Thank you Subcold 😊
I love my fridge! Excellent service, product, delivery. Will be back…very soon for another!
All good - Easy to order, arrived promptly & is exactly what I needed
I had an issue with my mini fridge. I emailed Subcold and they replied straight away. Couple of days later a brand new fridge arrived. Kept in contact by email the whole time. Excellent customer service, couldn’t have been better. Superstars!
Product arrived the very next day Super super silent, stores alot, and value for money. Im happy with my purchase
Good experience considering.. first fridge sent never made it to me as it was damaged in transit, very frustrating as I’d taken a day off work to receive my delivery… spoke to subcold who didn’t know anything about it so said they would look into it. When they spoke to me I asked if they offered compensation due to a day off work for nothing they said no, a discount even would have been a nice gesture especially as I had to take another day off to take delivery again.
Great range of products, found exactly what I needed, very fair pricing,website is very good and easy to use ,fast delivery from a well respected courier who delivered it carefully,no problem s, very happy, second time Iv used them , would definitely recommend
Prompt delivery and little fridge just what was required. It keeps cooler than I even hoped and is more quiet than expected. Very reasonable price as well
Bought a mini fridge for my daughter’s birthday, within weeks it stopped working told to send videos to prove it. Crazy! Eventually got sent a replacement which has just stopped working just outside the warranty. Been told there’s nothing they can do as outside warranty. Wish I read the multiple reviews saying the same. These fridges will break after a short time. DO NOT WASTE YOUR MONEY
Not used it yet
Great product. Fast delivery and very well packaged
Ordered a fridge. All was going well and dispatched very quickly. Got a delivery date which didn’t suit so changed via DPD. Item never arrived nor an update. Made multiple attempts to find out what was going on but was told to wait 6 days for an investigation to be carried out. Couldn’t offer me a replacement or refund until the investigation was complete!!! Need the item asap for a function so waiting is not an option. No fault of my own, poor customer service when item is clearly lost…
Had a minor issue with our under counter fridge outside of warranty. Due to delays with our kitchen renovation the fridge hadn’t been installed for very long, even though the warranty had expired. In any case, their customer service were incredibly rapid to respond, kind and considerate to our situation. They sent us the part that we needed free of charge. So happy with the service and we absolutely love the product. It’s been a fantastic addition to our new modern living space. People always comment on it being more practical than a wine fridge that you typically see in new kitchens. Would definitely buy from this company again. Recommend them to all of my friends.
Fast and efficient service
Quick simple and efficient
We bought for outhouse to store juice for kids, looks good & so far it’s working well, items nice & cold.
Don't buy fridge from this company, they sell you after they say no warranty be carefull.
MR STEPHEN GASKELL
May 14,2024The communication by Subcold was just brilliant every step of the way right through to delivery..