To leave a review you need to be logged in
Reviews 385
Chad
Jul 26,2011My order came empty, as in the box had been opened and its contents stolen. I told Suntek store and it took me 45 days to get my money back. At first they blamed USPS, and I had to convince them the sender needs to contact USPS for a refund. Their customer service was truly bizzare as I kept asking for a full refund, as their policy promises a free reship or full refund on their website in the event of lost or damaged products. However, they just kept ignoring that and asking for money so they can reship it. Whats even more suspicious is that at first they wanted $50, then $20, then no money. As if they were bartering with me. They also said they would pay the money back if they ever got a USPS refund. Well how am I supposed to know if they ever got a USPS refund? Whats to stop them from just keeping my money? I only got my money back because I opened up a paypal dispute, then a claim. Any reasonable seller would refund or reship immediately, Suntek store however will not.
Tim K
Jun 01,2011I ordered a 6CH USB transmitter from this store, paid PayPal but unfortunately, there was some confusion and for some reasons nothing to do with the store requested a refund. The postage may take longer, but thats absolutely fair enough as the items come from Hong Kong. There was no questions asked and the refund was given. I WILL DEFINITELY BUY AGAIN FROM THIS STORE. Thanks
David Austin
Apr 02,2011I ordered a camera case on Ebay and paid via paypal. The advert said the item was in London and would arrive within 6 - 8 days. Checking my order on their webpage it said it had been dispatched on 16th Mar and would be delivered between 22Mar, and 04Apr. By 2nd Apr it had not arrived and I go away for 6 weeks tomorrow. I placed a complaint via e-bay and Sunteck said it must be lost and offered a replacement or refund.As I am away I asked for a refund. Reading the reviews one reply says 'we always ship from Hong Kong'. Hence the advert stating that the item was in London was untrue. I wish I had read these reviews before ordering an item from this company.
Ahmad Rawagah
Mar 29,2011i purchased a camera case yesterday and i paid for expedited shipping, and when i track my order it shows ( Shipping Method Error ). i sent them a msg, they didn't reply, but i saw a change in the order, it shows now: ( on hold ) and the shipping method changed to ( standard ) and i didn't get any reply from them? why i am suppose to wait? (on hold)? and why do i pay for expedited shipping and i get the standard one?
tracey
Mar 29,2011i was so worried after reading so many bad reviews ( yes i ordered before doing a review search..i thought that i was either gonna be hacked or my order would not turn up at all, nothing has been hacked and i recieved an email saying items despatched on the 21.03.11 and recieved my order on 26.03.2011...i am very pleased with the speed of my delivery..so thanks suntekstore uk and i will be using you again
Benita
Mar 26,2011I ordered a product for under $5 and shortly thereafter noticed that there were online charges to my card that I never made. Someone from this company used my credit card number to go on an online shopping spree. I would not use Suntek.com to purchase anything. Warning - Do not order anything from this website unless you want them to steal your credit card number.
chris
Mar 23,2011im looking to buy 30 batterie when i phione all i get is please leave a message they say they are in the uk but ar not so beacuse of deseption i will never use this company and would advise u dont eaithe ther ebay says 4-6 days all there policy staites 6 weeks before cu#ounted as lost haw can we as costermas wait that long all i can say is that it is a con
Canada Shopper
Mar 21,2011Wow someone tried to use my credit card today!! They made purchases very similar to Keri's review. I really liked shopping on this site and have always received my items (as my pervious review) but now I not sure if I will buy anything else. Either someone at Suntek it taking the numbers or someone is hacking in!! Buy with caution.
dm
Mar 16,2011This is a horrible dishonest company They will be nice the first time you deal with them but then afterwards they will send one defective item after another and will tell you they will refund you and when they don't and you email them they will not respond anymore. Watch out when you deal with them If you deal with them through ebay then they mess around with you then you must report them within 45 days from the date of purchase. I dealt with them outside of ebay then through ebay but i did not know about the forty five days till i contacted ebay to report their dishonesty
Keri
Mar 14,2011I purchased an item on March 7th from this company and days later recieved an email stating that my order was shipped so I checked my bank account only to find that I had numerous fraudelent charges to places like Walmart.com and Blizzardonlinestore.com and many itunes 41.00 charges. They supposedly shipped my order on March 9th but charged my card on March 12. What company ships the product days before a payment is received??? I have a total of $324 taken from my bank account which has cause me to not be able to pay our mortgage which is due just two days from now! I have filed a police report about this and have notified my bank of these charges which I hope I will be able to get back considering my husband and I have two small children and are currently living on one unemployment check. This is unacceptable and I beg you to not take a chance with it unless you don't mind getting your identity stolen. After reading all of the other people who have gone through the same thing from the same exact company I think that MEEYA needs a reality check! Meeya if you are reading this then you obviously don't value your customers if you are disregarding what is VERY OBVIOUS!!!!!! I couldn't help but laugh at the copy and paste reply to these people. Don't even bother replying to this. All i can say I hope Justice Is Served!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
justin smith
Mar 11,2011Ordered 2 sets of LED bicylce lights. the next day, had 3 bogus charges on my account to Microsoft Online that I did not make. DO NOT BUY FROM SUNTEKSTORE!!!
Glenn Miller
Mar 11,2011Like others who have voiced opinion, but even before my merchandise arrived, unauthorized charges were applied to my credit card from NetFlix, ApplePhone and Walmart Online. I believe this company, even if it is legitimate, is not adequately safeguarding credit card information or is outright dealing in this fraud. I was fortunate that my credit card company caught the fraudulent transactions and alerted me within minutes after they occurred, blocking the card and issuing a new one.
Kelli
Mar 11,2011I ordered an item from this store and even paid the extra shipping to receive it sooner. Not only have I NOT received my item, I have also suffered from credit card fraud! After ordering from this company, charges started showing up on my account and I was completely drained of every cent I had! DO NOT BUY FROM THIS COMPANY!!!! You will regret it for the rest of your life!!!
Gerald Fruk
Mar 10,2011rating is o i got nothing but fraudulent charges on my card and no merchandise do not shop at this store also no help
Jayne Carey
Mar 10,2011I order heaps of items from this store & have never had to pay postage I find so many bargains I will keep shopping with them Always quick delivery & fantastic service
Guile
Mar 09,2011They had the best price I could find on a particular item, so I figured I would save myself some money and give them a try. Because they didn't accept my "regular" credit card I had to use one that is literally never used. This company is the only one that has been given that credit card information since last year (shortly after it was issued). Huge mistake, not only have I not gotten my item, but within days of my purchase mysterious charges began appearing on my credit card.. The circumstances made it pretty obvious what was going on. They get away with it because they are a foreign company and there isn't much we can do about it from the states. Just keep in mind, that those great looking deals are only there to part you from your credit card information, and will cost you hundreds if not thousands by the time this company is done with you..
Gokmen
Mar 09,2011Firstly, i could not belive that this site gives away freebies. But, than i saw it s true. Thank you for Freebies:)
chris reichard
Mar 08,2011still @ items on hold because not in stock but was adv will makeup for inconvience
Simion Adrian
Mar 08,2011good site. i had no problems, support was good also
Box 330, Markham Main P.O., L3P3J8, Markham, CA
http://www.suntekstore.com
Barbara
Aug 04,2011I would not recommend Suntekstore.com to anyone. I ordered a hard drive and discovered it was the wrong one. Suntekstore told me to return it and when they received it back they would refund me my $90. I sent it back on June 7th and they still have not received it. I followed up with the USPS they cannot give me any information after it left San Francisco. I provided Sun Tek with my tracking number and have been in constant communication. What a bummer! They might be good if you get the right product. If you don't and have to get a refund you're on your own at an expensive rate. Buy in the states you're better off, and probably won't get ripped off.