Surespa Ltd

4.5 (613 Reviews)

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Surespa Ltd is The an on-line retailer of hot tub chemicals and accessories. We have a complete range of hot tub water treatments, spa filters and accessories available and promote non-toxic, environmentally friendly water treatment

Reviews 613

4.5

Out of 5.0

DENISE MILLER

Mar 15,2016

Ordered one afternoon delivered the next ! Quality headrests would definitely recommend

Sue T-G

Mar 14,2016

Excellent products and service and very rapid delivery

Kay Darby Cudworth

Mar 05,2016

I have been buying Hottub products from Hottub UK for a couple of years. The products are good and delivery is very fast

Beth

Mar 02,2016

V good service ! Items in stock and came very quick too!

Chris

Mar 01,2016

Paid for overnight delivery to Stonehaven which is fifteen miles south of Aberdeen (oil capital of Europe). Item not received by five thirty next day so rang and left voicemail as office was closed. No response so called again next day about eleven am. Was assured that the lady I spoke to would check with the warehouse and send and e-mail update. Nothing received so rang about five pm. Lady (Jackie) stated that their courier didn't do overnight deliveries to "far north Scotland". Explained that we are not far north Scotland and suggested they advise on their website if that is the case. Lady stated that was too difficult and I stated that many online companies exclude certain postcodes. I was then told "I can do without an abusive phonecall like this at nearly five on a Friday night". She then stated that filter would arrive the next Monday - four days after paying for overnight delivery. I requested a refund and was told that it would be sorted out - their system takes thirty days after which I received £4 of the £8.95!! At no time was I "abusive" - I simply stated the facts. Will never use this company again and would suggest that potential purchasers check very carefully on delivery costs.

John

Feb 28,2016

I bought the Estelle filter cleaner. Delivery vey quickly. The only quibble is with the manufacturer, it came without o rings. The manufacturer is going to send a set out to me.

Ted Bloodworth

Feb 11,2016

Very helpful and efficient, thank you Goods delivered as ordered, what more do you want!

S.Smith

Jan 31,2016

The fastest delivery I have ever had No hassle and a discount on line for being a member sign up now

John Edwards

Jan 31,2016

Speedy delivery..everything I ordered..Cheers..Happy Hot tubbing "..

Dave heap

Jan 27,2016

Excellent service with quick delivery

Darren Goddard

Jan 25,2016

Excellent, came after 1 day.

Mrs Marian Pyke

Jan 21,2016

Excellent service from placing order to delivery

Mrs SUSAN LUND

Jan 18,2016

Very pleased to find a replacement for the cloth filters at such a good price. Much less than my local supplier. Ordered Sunday here by Tuesday afternoon. Brilliant.