Surespa Ltd

4.5 (613 Reviews)

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Surespa Ltd is The an on-line retailer of hot tub chemicals and accessories. We have a complete range of hot tub water treatments, spa filters and accessories available and promote non-toxic, environmentally friendly water treatment

Reviews 613

4.5

Out of 5.0

Chris from Winchester

Aug 22,2016

Ecoone is a great chemical as are the filters I use.

Austwick

Aug 22,2016

Ordered monthly spa treatment,arrived next day and water clear as anything and feels smoother on the skin

Christine J Harriman

Aug 17,2016

Living full time abroad means I rely on friends and family to bring in spare filters for my Sundance Cameo Jacuzzi. I can get them in Cyprus, but their is a better selection in England. This year I was visiting relatives in Tralee, I had already had confirmation that delivery to Ireland was possible a three to five day delivery. Ordered easily on a Friday they arrived in Tralee on the following Tuesday. Slick, easy and very helpful, that is the only way to describe the company.

Paul H

Aug 17,2016

Very easy to use service and good for advice.

Paul Temple

Aug 17,2016

Ordered cover with 3 to 4 week delivery , money taken immediately , after 4 weeks no sign of cover , tried calling no one answers phone , tried emailing and they couldn't give a date , turns out they don't actually make and it would appear that they cannot phone their contractor for a date , finally got mine after nearly 6 weeks when I told them I wanted money back !

Michael Hegarty

Aug 11,2016

I recently purchased a new hot tub cover and the Price was very competitive, Measurements were spot on and delivery was well within the estimate. Excellent service and will have no hesitation in using them again.

William

Aug 07,2016

Top drawer service

SDK

Aug 06,2016

Great products, great service, easy to select a replacement filter

John Neary

Aug 01,2016

Products arrived very promptly. I always use this supplier for all my hot tub products.

Grahame Jenkins

Aug 01,2016

Good products with very fast service...

Peter Selbie

Jul 31,2016

A simple and easy to use online ordering service and very quick delivery makes this company one of the best for hot tub accessories!

Geoff

Jul 14,2016

My wife rang to enquire as to when we could expect delivery of our order. She was totally belittled by the female staff member on the end of the line, very abrupt, rude and quite honestly she upset my wife with her vile attitude. My wife enquired as to the staff members name and the line went dead.I am appalled that in this competitive market a company would alllow such disgraceful customer service. Sorry, but the experience totally jaded the whole purchase.

Mr Robert Milliner

Jul 13,2016

Just what you would want

Mr Henry

Jul 12,2016

Excellent product and good fast service. No problems and would recommend.

Gill

Jul 12,2016

Great service kept in contact and delivered as agreed

Jon Bolton

Jul 11,2016

I recently ordered a hot tub lid/cover for my spa. Albeit quite a big commitment financially for us, we decided to get a bit more than a bog standard cover. The website was very informative and showed exactly how to measure the tub for the correct lid dimensions. In addition it gave me options to upgrade the thickness/taper of the lid, double wrap the core and provide some heat retaining enhancements. In a nutshell we went for the middle of the road option and are really pleased. The lid fits perfectly and it is made well. It's nice and light compared to my old one that had a lot of water retention. I also made two calls regarding he delivery and the person on the other end was very informative. I did not pay the extra money for the fast delivery and it came in exactly 4 weeks. I would fully recommend this company for hot tub products. Thanks

KN & A Hearne

Jul 11,2016

From ordering to delivery extremely prompt arrived when stated

Paul Marshallsay

Jul 10,2016

As all ways, good service, on time!

Ian Sayner

Jul 04,2016

I have used HotTubsUk a few times now and although no the cheapest you get a great service and speedy deliveries

L Bevan

Jul 03,2016

Delivery time for a replacement hot tub cover was inaccurate, they stated 3-4 weeks .... It is being delivered in week 6 apparently. I made several attempts throughout the day on a week day to call them but they did not answer their telephone.