Maddie answered my questions promptly and explained what I should expect next. She was kind and professional.
Every person I've had contact with has been friendly and efficient. Any questions I have are answered immediately. I would highly recommend this company to anyone in a similar situation.
I was very impressed with my initial interview and consultation with Raül Franco, from Taxrise! I felt that the availability to ask and receive questions/answers was timely and appropriate for my situation. The next steps and fees discussion was clear. Much gratitude, Raül!!
Raul had excellent customer service skills. He was pleasant, patient and informative.
So far everyone has been helpful, followed up on time and have completed everything they said they would in a timely fashion. Made it easy to do business with them and are clear with next steps and expectations.
Spoke with Mady who was able to transfer me to the billing dept. I spoke to Renzo concerning my account and because of new system the Rep could pull my acct up by my last and first name phone #, which was very helpful also reassured me of the payment plan I was using was in good standing Thank you
I HAVE LEFT 3 MESSAGES WITH NO RETURN CALL OR EMAIL AND NOW IT'S BECOMING INCREASINGLY MORE DIFFICULT TO GET REPLIES I JUST WON'T TO BE DONE WITH MY TAX ISSUES ABD IT'S BEEN ABOUT 3YRS
Excellent service. Great staff.
Paulina, my case manager is very professional and truly on top of things. So far things have been going really well.
All communication is timely and friendly. If you have any questions, they get you an answer.
I hope this service is dependable and responsible
I can't remember who I talked to. But he was great. Everyone I have talked to up to this point has been great. They respond to questions quickly and my problems have been resolved.
Raul Franco is a great man.He helped my mind and heart today and l can’t thank him enough, just by helping me through this situation of debt with the IRS. He helped me to be able to help myself and l thank him immensely.
Customer service was helpful in explaining my situation
Representative was very professional and answer all of my question with immediate actions love to write me this review for him.Albert you are awesome.
Reviewer was very nice.
They go my tax issue fixed in a timely manner like they said they would. Highly recommend, they get the job done!
I reached out toTaxRise and had the opportunity to speak with Raul. Raul was accommodating and knowledgeable in helping me decide whether to use the service to help eliminate tax debts from 2019, 2021, 2022, and 2023. Raul answered every tax question I asked without hesitation!
Very helpful and Knowledgeable with all my questions were answered in a timely manner.
Jeannie B
Oct 16,2024The staff at TaxRise are amazing, helpful, supportive, and all around fantastic! They followed up with me on a regular basis letting me know what they needed and how the job was progressing. I cannot thank them enough! I had been with someone else before them. I was so frustrated with my previous experience that I told them they were fired and I was going with someone else. The cost is extremely reasonable considering all the work I handed them! You will not get frustrated with them nor will you ever want to fire them! Top notch professionals with exemplary skills and wonderful attitudes!