Always wonderful customer service and very helpful.
Jacob was phenomenal. Helped me resolve my tax debt and gave me peace of mind knowing that the tax team will take care of this moving forward.
Katherine did a great job. She reached out and made sure all of the documents that I needed to fill out were there for me. She helped me navigate the process quickly and easily!
Thanks for the help
I was listened to and talked to get me to understand the process. This whole process was wearing me out. I am a retired teacher who had to deal with a major IRS problems in 2011. Now it is 2024 and it is as if I haven't done anything except pay and pay IRS.
Tax Rise understand my financial situation and came with game plan that will completely eliminate my tax debt. Kudos Tax Rise
Tax Rise was helpful for my situation. Gelareh Toosy explained everything in detail and made the process very easy and showed empathy for my situation. She is awesom.
Take a long time but to the end was a great news everything work out perfect maybe is good to waited, we appreciate all the help en help from all workers and managers and the lawyers who worked so hard to we get relief of all are debt with IRS thank so much
I got into a situation where I couldn’t make a few payments and they were able to work out away for me to make one payment a month for a few months and it’s very helpful. The agent that I talk to was very friendly and definitely recommend using this service anybody who’s having tax trouble.
Had a great conversation with Trevor Benavides at TaxRise. He was very courteous and knowledgeable and made me feel very comfortable about beginning my tax debt resolution with his company. Thank you, Trevor!
Expert information and very comfortable exchange, believe me I’ve made to many tax mistakes and feel, Trevor Benavides has my back and I’m feeling better and on my way to clearing up a bunch of self made nonsense
Alyssa made things simple for me to understand. Gave me example. I canbreathe better now.
This company is deceiving! Never answer the phone; One person says they are your contact person that helps you but each time you end up with a different person. They say one thing but don't actually help you with anything. But they want $6000 to do nothing that we couldn't have done ourselves. We could've paid that toward our tax debt! And if we had not called the IRS ourselves to find out Taxrise NEVER set up our installment with them. Now we are further behind!!!!!!!!!!!
The TaxRise consultant who was assigned to our case was very informative, patient and helpful in explaining all that was needed to get this tax matter resolved.
Great service.
I sent an email regarding the status of my case and I was contacted the same day. Although it is still pending the customer service was excellent. Expecting great results from Tax Rise.
Tax Rise have been very good and patient and helpful to me and Mary who helped me with the payment this morning did excellent.
The documents that I needed was provided expediently.
The representative was very kind and understanding. Highly professional and expertly de-escalated the situation. I will continue to use this great service.
Kerry
Sep 19,2024I would have appointments that they never showed up to. The person I was working with often used the excuse that their meeting went overtime. They strung me along for months, with no progress. Nothing got done! There were some hints of progress, but nothing ever got sent to the IRS. When I called the IRS they told me they would string me along until they were paid in full. They told me it would take 6-10 months. The IRS completed it in 3-4 weeks. Don't pay them a dime. You can do this yourself. Also they say they stop the IRS collections and never did.