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Reviews 654
Mark Mosley
Oct 29,2024Everyone I've talked to has been very professional and courteous. They're very patient with us as it has been a struggle to get things done on our end due to health problems. For the things listed above I thank you! Mark
Kim Pinzini
Oct 28,2024I hired Taxrise to help with my tax debt. My business went under in 2021 due to Covid and I was struggling to make payments to the IRS. Ive paid 1500 and am on a payment plan to pay taxrise the rest, another 1500. They didn't do a thing to help with my tax dept. They put me on a plan paying $595 a month!! I didn't know that would be my payment and was never explained why so high. Now I'm worse off than I was.
Jeff Williams
Oct 28,2024I Hired them to help with our IRS back taxes. They told us we qualified for the IRS fresh start program. We paid then 8K. A month after we paid them, both my wife & I got garnishment notice from our employers. We sent them to tax rise & was told they would take care of it. Is 2023, October-December we were garnished, tax rise did nothing. In January, my wife's total went from [ garnishment} $500 a check to all but $500 a check. This year, we have had over $50,000 garnished from us and they say the same thing from day 1 "we are aware and are working on it.
Ella Smith
Oct 28,2024My experience working with Taxrise has been great! The reps I have spoken with were very friendly and willing to assist me through the entire process. Taxrise also kept me informed about the process status.
My daughter maritza
Oct 26,2024My husband and I have a 8-10 calls from tax rise and they never fix the information right. We sign and sign and resign everything and until this las email I think is ready we hope this is our first time with this company and we been waiting for them before this emails a lot a time for a return phone call. Please manager or supervisor give your employees more information on your training or more time and more knowledge on how to handle different customers matters. Please. Because in this country this is one of the more important things for the economy and government and definitely for us. This Wednesday my husband talk with a Lady and she said finally everything will be okay. I want to believe but my husband doesn’t believe yet and I pray everything goes well this last time. Thank you
Roy
Oct 26,2024We are at the halfway mark of the process. For now, I'm not disappointed. We'll soon see.
Matthew Neil
Oct 25,2024I submitted my information in approximately 2019. I gathered additional info as needed. I received an email saying my case was in final review. In 2023 I find out nothing was submitted or paid. The 2nd case manager I had dodged my phone calls and continued to send what appears to me requests for the same information I already submitted! Before I could collect the info, my case was closed. In short, Tax Rise took a hefty sum and essentially did nothing to resolve my case. Don't use them!
Antoinette Pittman
Oct 25,2024The person help me and not supposed to have another person call me about this
Shay Finney
Oct 25,2024So far my experience with this company has been very hands-on, efficient and doing well with keeping me in the know, I would give a different review once I have a better outcome to my I.R.S./Tax situation as it becomes resolved.
Darla Mammano
Oct 25,2024On time and meticulous
Elizabeth Haze
Oct 24,2024I spoke with Trevor Benavides and he made me feel a huge sense of relief. He was very easy to talk to, explained things very well, was friendly and helped me put my mind at ease.
Eric Rivera
Oct 24,2024They were professional and consistent in making someone feel important and secured that will help with the process thanks to tax rise
Scott Taylor
Oct 22,2024I have had a great experience working with Tax Rise. They walked me through the process. I have moved to the resolution stage. I look forward to finishing the process in the next 30 days.
Larry young
Oct 21,2024Ms. Camillia Aznavian. Deserves 6 stars but you can only have 5. She was amazing Taxrise is amazing. 5 stars for Taxrise.
gina davis
Oct 21,2024When I couldn't upload documents through the software, I called and the immediately gave me an alternate way to send them.
Mark Hamilton
Oct 18,2024Diane called was very good. She went over a few questions I had about what documents were requested. She answered my questions and and asked if there was anything else I may be concerned about. Everyone at Tax Rise has been above board on keeping me informed and I appreciate all the feedback I have received. Thank you for all you have done so far.
Hector Hernandez
Oct 18,2024Nick and his team has put me at ease with my tax issue.
Raymond Chavarria
Oct 18,2024Great Customer Service and Support as well as dedicated to helping resolve your Tax Concerns
Bobby McGuire
Oct 17,2024The staff always strive to ensure tax deadlines are met or exceeded. Very attentive.
19900 MacArthur Blvd., Ste 400, 92612, Irvine, US
https://taxrise.com
Tony LaMon
Oct 29,2024Gloria's professionalism and attention detail was impeccable. She's an acute listener who empathetically problem solves with passion. She's a down to earth individual who relates with humility and as a Marine Corps Veteran it's refreshing to come across an oasis genuine bliss. Thank you for having this Angel 😇 on your team and don't forget to give her a raise. It's nearing Christmas 🎁 after all.