Excellent service, very professional
I paid them for months never got any updates other than when my payment didn’t post they never did anything to help my situation. Once I negotiated my own issues with the IRS and canceled the service they started threatening to sue me and that was more contact then I had the entire year or more I was paying them . I truly believe that customer service is something of the past anymore, we are just numbers in companies like these , there’s no personal attention after the sales pitch .
I was made to be ok with owed the govt taxes even though they were a few years old
At Taxrise Earika, help me with my state taxes issue. I called her and she called me back and within two days my state taxes issue was review. By the end of the week, I was setup with a payment plan. And she called back to check on me to see if I receive my email. I like to say thank you Earika.
there great
Steve Malo was very knowledgeable and professional. I highly recommend.
They are keeping in contact with me and patient with my payments.
TaxRise is the bomb. Thank you all operators. And Happy Holidays!
The whole team were patient with my inexperience, very professional and had better than promised results to my case. I would highly recommend TaxRise to anyone who is in need of a little help catching up.
Tax rise is very helpful save me.Alexis was very helpful easy to understand her she explain every detail she gave me all the answer that was needed.very knowlegable gave me everything I needed. Return my call and gave me satisfaction and relief.
I spoke to Samer for information regarding my tax resolution. He was very pleasant. He was patient with his assistance and took extra time to explain the entire process. He also informed me about Isabella who will be my source of contact. Overall Samar is an excellent representative for tax-rise.
All of the case workers were kind and professional and patient and the outcome was better than expected! Would use them again and recommend them highly.
Amazing service! Would recommend them to anyone who is in need of tax resolution.
Thank you so much!
The service is all was the the greatest.i feel all my needs are met when I talk to people at tax rise
Doran was great to work with, very helpful and polite to talk to.
The agent that assisted me was a true professional. He was knowledgable and able to answer all my questions( of which there were many) in a fast and efficient manor. Also the agent demeanor was very calming as this situation can be frustrating. Would give 10 stars if i could.
Nick, Earika and Vincente were all great.
Issac was extremely professional, friendly and resolve my billing issue instantly.
Angela Smith
Dec 28,2024I was able to get my tax issues resolved in a few months. The advisors were extremely helpful and took extra measures to make sure I understood everything. I'm extremely grateful and a special thanks to Dulce Benitez!