Great service. , good value
Good value service, it’s been fairly reliable and I like that their promotional rates don’t expire. It’s been about on par with the service I was receiving from Teksavvy previously.
I love their support. If I have any issues they are there to solve them, I can contact them anytime and I speak with a real person.
Vitesse un peu lente mais prix très intéressant
The professionalism, the speed of the work carried out, and above all the affordable cost of the services offered.
Reasonable cost and good customer service. We never have internet connection issues or any disruption. Great!
Super easy to purchase, set up, and use! I was really impressed with how fast and easy I got hooked up in my new place. Would definitely recommend!
I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I can't ever remember having received a similar notice from their competitors! That says a lot to me about treating the customer well. I'm so pleased to have switched over to Telcan!
The modem arrived on time, as promised. Unhooked the old modem and attached the new one. It took me less than 10 minutes to do it and I was back on the internet. Thank you Telcan!
The agents were courteous and helpful.
The service is great
Basically, setup was easy, because I could use my own modem. Prices were reasonable per month (also I do wish there was a way to pay through my bank). As for performance, I only needed a slower connection around 15 mbps, but the response time is good, and I find there is very little latency. A happy customer basically.
I have been Telcan customer for 3 months now. My experience with the service has been great. The ordering process was very efficient and quick. The setup of the internet was easy ( I did it in less than 30 mins.). The billing is clear with itemized details. The internet speed is faster than I expected. I did not encounter any problems with the internet service. I recommend Telcan if anyone wants a reliable and resonable priced internet service.
Telcan has affordable plans, with the internet connectivity being fast and efficient.
The technician was very helpful and fixed my wiring so that I could plug in my modem. He went pover and beyond to get it working.
The modem doesn't connect properly via wifi, therefore you are stuck with slow and service that is not reliable. Ie. can't load a webpage or use my smart tv. Any time you call to get help about the issue they say your modem is getting a signal therefore there's no problem. They finally sent me a "new" refurbished modem that was so banged up it looked like it had skidded down the asphalt. I was assured that they only use refurbished modems for all their customers and they are "fine". I connected said modem and the problem was worse than with the original one. Suffice to say this discount internet company is not worth the savings.
Very affordable. Dirt cheap. The service is indistinguishable from a more expensive provider. My internet just went out and someone was available on an online chat almost immediately. When you call, you are speaking to someone almost immediately. I did have to contact them a few times but I was up and running again in 24 hours.
Transition from my previous provider went very smoothly
Telcan admitted that I never was a client. However, I continue to get two calls every day, threatening me because of “ lack of payment “, and “failure to return equipment “. Whenever I tried to talk to someone I got some gibberish, and the calls continued coming. This has been a nightmare for months now, and I don’t know how to stop this craziness D. Saal
Brad
Mar 12,2025Easy setup. Staff very experienced in the guiding process. No problems with the Lan and WIFI.