Good internet, but dint like the hastle i went trough for a speed upfrade.i got billed 280$ for a ups driver who never showed up to pick up my old modem and had to jump through major hoops to get the bill removed.
The service has been good, seems a little slow and connection dips at times if you are in a different room a little far from the modem but hasnt cut out yet an havent had any service issues
The internet speed sometimes is slower than what I have been promised. It sometimes gets to 20 to 30 Mbs while I was promised a speed of 50 or close to it. On Jan 11, it got to 13 Mbs
Good service and conection
Excellent service and very easant to talk to.
I think this is a great company and can offer to the Canadian market one of the best options for internet services.
Installation was quick and easy. So far service has been reliable and as expected.
Opening a new account, set up and activation was smooth as butter. after a week or so I wasn't too happy with my package so I called the call center and upgrade was just as smooth.
Easy self install, good speeds as promised and very quick customer service. Not like Rogers or fido with waiting of hours and hours.
Really love how quick and convenient our service has been so far! Really pleased with the level of communication through text and email to keep us updated. Would highly recommend Telcan to anyone in the area looking for affordable internet!
The connection works well. Customer service requested I select the 2G network instead of my 5G. It was freezing and loading for days. Then I finally switched the networks and all is good.
Cheap. Sometimes unstable. As an example, today I had to reboot a modem and anyway had three 5-minutes outages. Support is good.
The installment was quick and the connection is great!
I’ve been hesitant to change internet providers but if I knew how easy and quick it was to switch to Telcan I would have done it a long time ago. After switching to Telcan I have more speed for less money.
great services and the technical team is very responsive
My internet has been fast and reliable. I am very happy with it and recommend it to anyone.
Speed is good recommend to anybody to get services from them
Good stability and speed Price according to the market and good offers.
system works great very happy
Mariana Ramirez
Jan 26,2023I was unsure at the beginning because I didn’t know any other companies but Bell and Rogers. But It’s been working amazing for me, from the delivery of the modem, the technician who came to install it, to the service in general. Everything is good, I’ve never had a problem with it, it’s a very quality network. This is my first time hiring my own internet so if this is your first time as well I strongly recommend it.