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Reviews 177
Fred
Jul 02,2024Great service great connection can’t go wrong
Scott Harrop
Jun 24,2024Wish there was a zero rating. Been almost a year since cancelation and now they send another bill. Beware of this shady company
Jeff n Sharon A
Jun 22,2024Easy setup works great no complaints
Laura Robayo
Jun 22,2024The installation of the modem was really fast and the internet has been working perfectly this month
customer
Jun 22,2024Recently signed up for internet service from Telcan for my condo. Shipping of the modem was prompt, with no delays in providing service which was activated remotely without an agent to be present. Very smooth process! Have been happy with the advertised speeds as well. Easy 5/5
Sudhir Kumar Mandal
Jun 22,2024NICE SERVICE PROVIDER
Dave K
May 11,2024Don't do it! This company is a wolf in sheep's clothing. They offer cheap rates and provide cheaper service! They throttle your internet and when you catch them, they play dumb. When you cancel your account, they ignore you and continue to charge you and send you threatening messages EVERY DAY saying they will report you to the credit bureau! I have been going back and forth with them every day for weeks now! Every time they say "sorry for the confusion" and then proceed to tell me they are going to disconnect me and report me to the credit bureau!! There is no confusion! I already told them I'm not using their service!!! I paid them every month and then said my last payment was my last payment! They igonore you - sort of - but then come back with the same never ending circular conversation. It's like when George Costanza wouldn't answer his girlfriend's calls so she couldn't break up with him. Save yourself the aggravation and run from this company!!
Brian Brown
May 11,2024installer was professional
Golii
May 11,2024Fantastic!
Victoria
May 09,2024Great service, fast and reliable. Definitely recommend :)
Alex
May 09,2024Purchase was nice and easy, everything is online, but service is unstable, when I open a ticket with support, technician was only blaming my side and was not willing to troubleshoot on the network side,when I insisted he said that he will give me a call back. Never heard from him back
Irguadalupe Morales
May 09,2024good service, the internet is excellent for my family
customer
May 09,2024Internet super slow, comes and go already called, and followed instructions but still the same
Tom Johnston
May 09,2024Smooth installation process - speed and reliability as promised
Radio Polonia Montreal CFMB A
May 08,2024A good company, but the service they offer might be cheaper. It's worth mentioning, that their customer service is very efficient and helpful, so if any problem arises, they will quickly provide an appropriate help.
customer
Mar 25,2024Great internet. No problems so far
Nipun Gupta
Mar 22,2024I've been using Telcan for two months and cannot fault them. The service is reliable, the internet speeds are exactly as described, and the customer care is highly accessible. I highly recommend Telecan over the established internet providers for their ease of use and friendly customer service experience.
Cathy
Mar 20,2024Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Bell Internet I wish I switched years ago… just thinking about how much the big companies are gauging their customers enrages me…changing providers is better late then never. Thank you TelcanThank you Telcan
Burak
Mar 20,2024Good, happy
2800 Skymark Avenue, 402, L4W5A6, Mississauga, CA
http://telcan.com
Tim Kong
Jul 02,2024Telcan Inc, Internet service provider September 2, 2021, I moved to my new home and had my internet and home phone connected within one week, so far all is well. While other providers are struggling with heavy overhead due to abuse, waste, inefficient operation, and dwindling subscription due to non-affordable prices for low income consumers, if Telcan will remain competitive by cutting cost, eliminating waste by monitoring the progress in its operation with Statistical Process Control (SPC) and pass the savings to its customers, its profit will continue to rise without being a future communication giant and without the dilemma of other big providers which lose customers due to non-affordable prices and face business contraction. Nature is cyclical: Expansion followed by Contraction, when a company grows so big, left hand does not know what right hand is doing, there is communication problem between departments and there is abuse and waste resulting in increasing operating cost, some departments may be working against each other for self-interest. As the company increases fees to cover rising operating cost, it risks losing customers who switch to other lower price providers. Consumers are price sensitive as they struggle to make ends meet by cutting their expenses amid rising inflation and cost of living. The ramification for the struggling big providers will be layoff, freeze in pay hike or even pay cut. The worst outcome could be takeover by other providers and in cases of drowning in debts, face bankruptcy. An ingenious operating system, effective and responsible customer communication, experienced and well trained technical support staffs (excel in knowledge, clear verbal English/French and politeness) are essential for pleasing its customers and vital for the company's success. Human intelligence is not created equal, most start up internet providers started to increase fee once their business picked up, then started to lose customers struggling to make ends meet amid hardship in life. Corporate greed and indifference to consumer's plight is the cause of business failure. Over the years, I have seen many start up companies born and died within as short as 2 years. But Telcan has kept its operating cost low and its fees constant while providing intelligent and conscientious service. The never ending increasing profit of Walmart and Dollarama are a good exemplary for business venture entrepreneurs: Massive steady and secured sale revenue at low operating cost and low consumer prices. February 5, 2024 I chatted with Telcan agent to report change of address, the process was very simple and smooth. I moved to a new home, my internet and home phone cable was installed on February 8 and access to internet and phone is operational, thanks TelCan for the great job !!! July 2, 2024 I chatted with Telcan agent to report change of address again, the process was done in 10 minute. I moved back to the former address 2 days ago but into a different room, the Telcan technician came this morning at 8 am and made the internet/home phone connection in less than 15 minutes and it is operational, thanks Telcan for the great job again, highly recommended.