TengoInternet
To leave a review you need to be logged in
TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
dawna nunn
Mar 16,2020Alfredo was so great. I was having all kinds of problems with a new TV I just purchased, he made some calls, called me back and I have Roku working now!! Yay, Alfredo!!
Jon Gregg
Mar 15,2020Alfredo what is a great help today for me trying to figure out a problem I had, he is a gentleman very patient and knowledgeable thank you very much take care, John gregg
Jerry Harper
Mar 10,2020A very patient and knowledgeable young man. I would be proud to have him work for me.
John
Mar 09,2020Alfredo was super patient. It took a few days to figure out that a setting in my TCPIP properties was blocking my connection to the SunWifi service. I now have a good connection, thanks to his very professional and helpful support. Thanks!
George Fischer
Mar 04,2020Gabriel was great! He was slow and precise with his directions and walked me through all of the steps needed to get up and running. I wish United and my visa had him there instead of farming their help desks out to India!
Michael
Mar 04,2020Quick and to the point. Problem solved in less than 5 minutes... good job!!!
Mame Johnston
Mar 03,2020Gabriel was extremely helpful and professional. He had me up and running very quickly after he answered my plea for assistance. I appreciate anyone with a strong work ethic like his. Thanks, Gabriel.
Randy Hirschfield
Mar 02,2020I want to thank Gabriel for helping me work thru my internet issues!!
Frances Dehart
Feb 26,2020Patrick did a great job trouble shooting and was very patient when I had to reset my tv to factory settings I’m always happy with the customer service I receive from your company! Thank you!
Danny Calder
Feb 26,2020Alfredo was friendly, quick and to the point.
M. Badger
Feb 25,2020Tango internet is almost always your internet service provider when you are staying in an RV park. Each year when we pull in for the winter I get my router set up and them I call them to see when the access point was last reset. Usually if your internet is slow that is one of the reasons. They worked on a couple of items including the access point and greatly improved the signal. They did not give up until the issue was resolved. Great work. Thanks for calling me back until we could get this resolved!
Deborah
Feb 25,2020Sarah was very knowledgeable, thorough and pleasant. Excellent service was provided.She’d make an excellent trainer. I have a long history overseeing service operations and recognize Sarah’s potential to move forward in your organization. Best regards, Deborah
Charlene Moore
Feb 22,2020I have been very happy with my service. It’s really nice to get quarterly check-ins to make sure everything’s going okay and hear from an actual person.
Rita Underwood
Feb 19,2020My printer doesn't easily accept the system passwords. The service however is fine.
Hal Meyers
Feb 19,2020I am doing 2 reviews in one - Your tech folks, especially Lizette Ortiz have been wonderful. I truly appreciated their assistance each and every time I contacted you to try to resolve an issue. They listened and immediately tried to solve the issue of the moment. As far as the TengoInternet … sorry, but after a little over a year, it is horrendous. Watching, downloading, uploading files is so slow, almost impossible at times that I have had to resort to using my iPhone as a personal hot spot (numerous times). So much so that I concluded that I might as well - just use my phone. Why pay for a service that is slower than my phone. So thank you to your tech folks for always being there for me (and as you know, I called a-lot. But I must say - goodbye to TengoInternet. Hal
Charlene
Feb 15,2020In the last 12 years I have not received as much Support as I now have this year with Dave. My issues were addressed in a timely and thorough manner. He really seems to care about what is going on here regarding the wifi.
Glenna Kenney
Feb 09,2020Tech was very helpful and courteous
George Wolynsky
Jan 23,2020Robert Elizondo was excellent during installation. He was very courteous, pleasant and professional. He answered all questions that we had, and so far our service is great!
Ray Stone
Jan 22,2020The customer service that was provide was above what would be normal. My rep stayed in contact, and tried everything in his current power, kept me a breast of what was happening all the way through the trouble shoot. He was unable at that time to correct my problem and had to pass it on. To my great surprise it was fixed sooner than I had expected. They then called to ensure there was good connection and to see if there was anything they could do. In all there has been no better follow up and keeping me in the loop right up to the repair. Thanks
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
David
Mar 18,2020Stephanie Cust Svc Rep was outstanding. Courteous, efficient, resolution driven.