TengoInternet
To leave a review you need to be logged in
TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
Sandra Woolbert
Dec 09,2015Service was slow and at times was streaming while trying to download. Downloading email was very slow.
Carter Carter
Dec 09,2015I tried for more than two hours in the evening and even tried the next day to connect through tango Internet but was unsuccessful.
Phil Stranahan
Dec 09,2015too many users on the the evening. I had to switch to my own hot spot just to get my email. Local folks were no help at all.
Lynne Cafferata
Dec 09,2015When using this service if a lot of people are using this service you can' t get on line
Mike
Dec 09,2015Have tried to use this service at 4 different RV parks. I have been able to connect at only two of them. At that, the connection only stayed on a very short time before I had to try to reconnect. I have stood right next to the antenna once or twice and my wireless does not pick up the network. I have tried with Apple devices and PC devices with same results. Very disappointing and does not bode well for the park or your service.
Tom Prevost
Dec 09,2015I use a wifi router repeater in my motorhome so all my devices connect seamlessly with one hotspot and one password. It works great except with tengonet. I can get it to work about 1 out of 5 times. Most instances it fails because I can't get it to display the login screen. It just locks up and never brings the login screen.
Ralph Chatoian
Dec 09,2015Once I remembered my password everything was good
SANDY PAVLIC
Dec 09,2015Poor internet service. Kept dropping off.
Russell Blythe
Dec 09,2015Up until you did the upgrade at the RV park...it sucked. But you guys have to learn this one lesson...UP-GRADE with on-time reliability NOT liability of losing business for the Vineyard RV Park. Technology moves faster than we do. Be on the ball and you will win more customers and so will Vineyard RV Park. WIN WIN
Phyllis Schelling
Dec 09,2015It was always there....easy to access and never kicked us off line. Much better than where we are now!!
Malcolm Krongelb
Dec 09,2015We used this wi-fi service at a couple of RV parks during our recent travels. The signal strength and ability to maintain a connection was better at one park than the other, probably because of the way the park owners chose to place their routers. The park owners tried to help fix the problem, and had some success with their efforts, but we were still left with a mediocre experience at one park, and an excellent experience at the other one.
Tim Hailey
Dec 09,2015The RV Resort I stay at a lot uses Tengo Internet. The Wifi service has been spotty and unreliable. Sometimes we have trouble getting on to this service and it seems to drop the connection a lot.
Dave
Dec 09,2015as a touring band, we park our tour bus at KOAs and other campgrounds using Tengo Internet all across the country. 9 times out of 10, none of us can get our computers OR phones/ipads online. Low connectivity is the issue, and sometimes we have to walk over to the office where the router is located, just to log on, then carry it back to our bus, and hope it doesn't drop signal before we get there. It's a horrible service, and campgrounds just don't have enough range or there's not enough bandwidth, I don't know, but it needs to be fixed.
P Rosser
Dec 09,2015Very very poor WiFi reception.
James Foster
Dec 09,2015Would not stay hooked up, kept dropping and then requested a password and would not accept it. Overall experience was worse than not having a service. You can keep it.
Darrell Gardiner
Dec 09,2015At Anaheim rv park Not a strong enough signal to cover all the park, hit & miss signal. Could only surf net could not stream anything or play any games
Jim Morgan
Dec 08,2015Out of 22 RV parks I've stayed at in 2015, the WiFi at Country Life RV in El Centro, California is by far the most frustrating. An excellent connection at 144Mbps but the speed is INACCURATELY throttled back by firmware. The throttling is at 2 Mbps to start, then drops to 0.5 Mbps, then to 0.25 Mbps! Who in this world wants modem speeds anymore? And their monitoring system DOES NOT WORK RIGHT. For example: Yesterday at 7 am to 9 am according to Tengo, I transferred ~58 MB the previous 24 hours. Then the computer & I went to a bar for a NFL game. So no connection to Tengo at all. When I got back to the RV park at 3:30 PM & reconnected, less than an hour later (yes, I know how to just 'surf' and not watch movies), it suddenly jumped to 534 MB in the last 24 hours. THERE IS NO WAY that's true of my usage. The monitoring system is broken! But their support staff can always used their inaccurate stats to tell a customer that they DID use that much because their inaccurate equipment tells them so. I've been traveling the last year and out of the 22 RV parks with WiFi, this is the worst, speed wise, of the lot (after it quickly jumps to level II). Only superseded by one other Pay-to-Use AP up in the mountains using satellite. This company is the worst WiFi for RV parks out there I've experienced and I can't understand why parks hang on to them with their antiquated hardware setups and long ago left behind speed restrictions. Which they don't seem to be able to get right anyway. This is 2015, soon 2016 but Tengo users are presented with an allowed usage amount more fitting for the year 2000. This is a town of 48,000 and you'd be hard pressed to convince me there isn't a faster connection available here in this area. Which was one of the excuses used by Tengo support. Tengo support says they can't improve their throughput? Not truthful based on my year of traveling the country in an RV. In future, I will avoid RV parks that feature Tengo. And I'll let them know why.
Patricia Longueuil
Nov 20,2015I came to TengoInternet with no knowledge of their products and services. I was pleasantly surprised by the patience of their staff as we spent a considerable amount of time developing and pricing various solutions. Kevin was engaging and listened to our needs and budget constraints. He and his colleague (Elisa) partnered with me to find the perfect solution for our firm. The entire team produced a solution that was delivered on-time, it was on target and on-budget. I could not have asked for a more professional team to resolve our challenge.
Belton RV Park
Nov 18,2015Most my long term guests complain when too many people are on and it kicks them out. Some days they can't get on at all. But overall it seems fine. The only thing is now, it has you watch a commercial before you go on and that is a bit annoying. If we already are paying for it, why make them watch a commercial?
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
Tonia
Dec 09,2015Use this when we are at the RV park and it's too slow to stream and the signal drops a lot (That may be because of the distance from the source.)