TengoInternet

3.5 (993 Reviews)

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TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:

1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.

We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

Reviews 993

3.5

Out of 5.0

EM

Jan 18,2025

They were able to walk us through connecting to our TV based on the model. It was so nice to speak to someone.

Darlene Clark

Jan 11,2025

Very helpful when I needed help works great no problems

Terri Hecht

Jan 10,2025

Russel did a fantastic job He made the process very easy Thanks Russel

James P Mitchell

Jan 08,2025

Vince was great helping my device get up to speed

Daniel Gallagher

Jan 07,2025

Great tech. Had me up and running in minutes and gave me more then I ask for with help to not have to put in password every time.

Ned Stedman

Jan 05,2025

Very patient and extremely helpful. We only use Tengointernet at this park so i can’t always remember the process. The patience they show me is always excellent. A great and affordable service.

Pat & Cheryl Hoffman

Jan 03,2025

Purchased tengointernet in Dec 2024, Has been sporatic from the beginning, Done a few speed test and download speed shows 0.30 mps and upload speed is 0.06 mps. It is always buffering. It sometimes take 5 min. to send an email. I think this wifi service is very weak. Looking for a new provider.

Angela Kotula

Dec 31,2024

low to zero internet. just made a ticket and said check back again another day. also the person who referred me never received their one month free. No one has gotten back to me on either problem.

karen hall

Dec 27,2024

Handled the issue with service and called me back to confirm !

PATRICK

Dec 15,2024

My Internet has been out all day. When I call Tengonet service all they said is there is a mass internet downage at my location. They could not give me any further details, not even a general word of assurance timeframe. So there’s been ZERO information on how long this outrage is going to last. Frustrating and an insustainable continued business forecast. Even though “ThePark” is technically their customer. I’m the one who just paid for this amenity. The Tengonet representative was nice enough just not information helpful.

Cathy Ann Quigley

Dec 14,2024

Every time we arrive at our campsite, we call to get our internet up and running. Tengonet is awesome and gets us connected in a matter of minutes! This gives us time to start our vacation with no issues! Your customer service is A 1! I recommend your services to all internet users.

Larry Rohlf

Dec 07,2024

We traveled to Texas and are staying in a RV resort for a month. We use Firestick and these need to be registered on Tengo before they will work on their network. I sent a support email to them with the MAC addresses and within a hour we were up and running. AWESOME support!

Yuma

Dec 05,2024

Russell was informative, helpful, knowledgeable and congenial! He understood my request, and got everything accomplished “just like that”! His help was very much appreciated.

Andy Becker

Dec 04,2024

Had many problems staying connected, discovered the part of the problem was MacOS using rotating MAC addresses for privacy reasons. This does not work well when a service such as Tengo pegs your "premium" purchase to a MAC address. Once past this, I've found the same issues as others - stuttering, flat out disconnecting, instability, but worst of all time-of-day congestion that all the traffic shaping in the world cannot solve. At this park in Florida, it's really a useless service and I'd take my $15 back if I could. Being tethered to my phone is 10x faster and 100x more stable.