We deliver one of the country's most cost effective and reliable testing solutions. We have a two-way tracking system which means you can follow the test kit as it heads to your home and also follow it back to the laboratory after you've provided your sample. We believe in transparency in delivery/returns, policies and of course we offer completely transparent and honest pricing, with no gimmicks.
Our dedicated team of testing specialists are driven by our commitment to get the country up and travelling, and our 7 days a week (9am-6pm) customer support, both on the phones and email, is designed to offer you all the support you require.
We pride ourselves on our commitment service excellence coupled with the most competitive pricing in the country, allowing family holidays to become a reality once more.
Testing doesn’t have to be complex, costly and be riddled with 'dodgy' pricing and opaque terms - we are here to make the whole process as simple as possible by putting you, the customer, at the centre of all we do.
There was an issue with my Day 2 Covid test which was promptly resolved. Andrew was excellent at customer service, keeping me informed of developments and ensuring that I was satisfied with the outcome - which I certainly was!
I had a phone call this morning with Andrew. He is so polite and humble person. I wish all tests4you customers service be like him. Thanks Andrew.
Thank you Daniel for all your help and experience. Could not of done it with out you. You were amazing helpful and curtious. Thank you again
Excellent service from Daniel and Ricky, so helpful. Brilliant
Thanks Jasper, efficient and helpful answer to enquiry.
Was facing difficulty while registering kit online, Mr. Jasper helped me out very professionally. Tests4you recommended
Thanks, quick arrival and very polite and understanding customer care.
I never received my test results (apparently the sample was delivered to the wrong lab), but Ricky was very helpful in trying to figure out what happened an offering me a refund.
The PLN did not arrive by either SMS or email but Mr Jasper (Customer Service) was super prompt and efficient in getting them to me. Absolute professional at what he does and a credit to test4you.
Such a very experience speaking to the Customer Services. Mr Ash was very proactive and guide me through all the way to complete the form. He also managed to call me back when the line was disconnected. Very appreciate his help and attention to details
Smithy was a great help. I will name my next child after him. What a guy!!
Unfortunately my order never came however the tests4you staff like Daniel were really nice and polite, replied to all my emails and they gave me a refund.
Steve Rogers kindly resolved our problems and we are happy with his prompt response.
Just Spoke to Andrew @ customer service, He is very friendly, good knowledge and very assuring.
The cheapest option. I had some problems getting the code for the entry form but Ricky helped me.
Really great service Jennifer, Thank you!
Great Customer service by Andrew <3
Andrew at customer service was very polite and quick to deal with my initial problem. Just waiting for refund to come through but trust it will. Thanks for your help!
Andrew : گه له ك هاريكاربي كه لمن ده ستين ته خوش بن يت وه كي ته هه ر ه بن 👍👍👍👍
Michaela Vonkova
Jan 29,2022Thank you very much, Daniel! Super friendly and swift help.