Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Great customer service. Will def use again
Craig was very helpful in my panic to gets in time for Christmas to my sister's family, not only with what to get but also ensuring they were delivered safely. I would recommend buying from his business.
I ordered a pair of Rockfish men`s wellington boot socks on 5th December, online from The Country Catalogue, and they were delivered just a few days later. I’m really pleased with the socks and with the service which Country Catalogue provide. I have shopped before through The Country Catalogue and would certainly do so again. Bravo.
Arrived quickly and got n good condition
Speedy delivery and well packaged but upon arrival were not exactly the same as the rockfish groundhog wellies I purchased last year and the images on the website - initially looked the same and are similar quality but had different sole, heal grip was different and higher up boot making it more difficult to use but main problem was a narrower overall fit meaning they are not as comfortable for my enormously wide feet. I can only assume manufacturer has changed since last year.
Great service and fantastic product. Would highly recommend!
Easy to order, prompt deliveries and item exactly as described
Good customer service with quick replies. Answered all my questions and was still delivered efficiently despite the postal strikes.
Excellent customer service in these difficult times. Non delivery by Royal mail. Delivery rearranged by Craig using a different carrier. Goods received the next day. Great quality. Would use again and recommend to friends.
Apart from putting the wrong address on the parcel, their response was very quick and helpful
Excellent customer services and extremely helpful would definitely recommend buying from this shop
Easy to use homepage and nice service When making an enquirer they responded very quickly and I experienced good service
Shopped around and got a great price from Country Catalogue. Communication was great when I contacted them.
Very quick delivery, well packaged - excellant service!
Very good communication from checking availability to delivery. Excellent products would highly recommend.
Fantastic quality and value for money, great delivery service too. Several purchases now very pleased. I have gone from looking like a scruffy wannabe to a country gent
Can't thank you enough ..... asked and was helped ..... and the chap was ttally brilliant ..... everything arrived in plenty time.... I will be using again and again...
No fuss ordering, simple and direct procedure. Secure payment. Quickly dispatched and delivery. Worry free throughout.
Easy to place order - website informative. Customer support was excellent. Emails were answered the same afternoon.
Mrs Jayne Mousley
Dec 18,2022Absolutely beautiful gift (wrapped very well) of a whisky glass with a figure of a shooter on it. Excellent communication quick process to order and delivered in expected time of delivery even with the postal strike! Thank you for another quick purchase from the company