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Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Reviews 812
Mollie
Sep 18,2024The Wellington boot remover is a very good Quality. Lovely gillet , stylishand warm.
Tom Dodd
Aug 08,2024Good hunting clothing for a fair price. Found exactly what I wanted.
Yvonne Pilling
Jul 22,2024Top quality at great prices ⭐⭐⭐⭐⭐ Very pleased with product will definitely continue to shop with them.
bruetmarblueyonder.co.ukgtempa
May 13,2024I ordered a jacket and some socks from The County Catalogue at the best price I found online. The jacket was being bought especially for a trip that I was making two weeks after my order date. A shortened version of the ensuing story would read - My parcel was despatched quickly using Track24 at Royal Mail but took 2 days to get to the Birmingham depot where it remained for the next week! My initial email to CC was responded to almost immediately despite it being a Bank Holiday. The problem with Royal Mail took several days to be resolved by CC but the outcome was that County Catalogue retrieved the parcel from Royal Mail and personally delivered it to me themselves, so that I got it before going away two days later. I cannot praise them enough for the help and service that I received from them and I thank them again for it. "It's not the problem that really matters but how that problem is dealt with"
Amanda
Apr 27,2024I was very pleased with my recent purchase from The Country Catalogue. Communication was clear and delivery was prompt.
Heidi
Apr 23,2024Would not recommend this company. Do nor answer phone calls or emails. I returned my order and they said they couldn't find it, weeks later eventually located it and then they said it had been refunded after days paypal emailed me saying the refund hadn't been successful and to contact the company. But no response as yet. Awful company, no refund and terrible service
Louise Holdway
Apr 15,2024Would not recommend ordering from this company. Phone calls are not answered , emails are not answered. I finally had to return my boots ( I had wanted to exchange them for a different fitting originally ) and they now say they can’t locate them at their warehouse. I have a proof of postage but they say my issue is with the post office. Am owed £90
Customer in Luxembourg
Apr 08,2024Garment as described, trouble-free delivery. Happy customer.
Stuart Dolby
Mar 26,2024Swift and efficient service- great!
Dan Bullock
Mar 16,2024Bought a children’s tie for my son’s birthday, after a couple of issues around Royal Mail and delivery the product arrived and was brilliant. After speaking to country catalogue the issue with royal has been resolved and handled brilliantly. The product is good.
Mr T Niccol
Mar 13,2024Item was exactly as advertised quality is very good delivery was on time and tracked
Richard Anker
Mar 13,2024The help I received when I telephoned with an enquiry regarding sizes, was good. The delivery time was short. The clothing is good quality and well tailored.
Deirdre Burton
Mar 12,2024Two out of three items delivered ~ item was out of stock ~ I was informed on receipt of the delivery ~ written details telling me were on the delivery note ~ customer service favourably responded to my email ~ otherwise it would have been 5stars.
MB Hampshire
Mar 06,2024Good quality shirts at a good price
Phil Rust
Mar 06,2024Great service.
Phil Atkinson
Mar 04,2024A great product that was exactly as described and it arrive on the time given.
Tim Warburton
Feb 27,2024I have had very little communication from you. My order consisted of a pair of boots and a pair of trousers. When the package arrived it contained the boots and a note was scribbled on the invoice "* TO FOLLOW SORRY". the order was placed on 21/01/2024 and the boots arrived on 08/02/2024. The trousers are awaited and no update has been given. This is not a very good service.
William
Feb 27,2024Placed an order over 5 weeks ago. I heard nothing back despite emailing and calling multiple times seeking as update. After emailing asking for an update on the order this morning I was refunded - not what I was after and some explanation would have been appreciated. Disappointing customer service, I wouldn’t buy from here again.
Anne
Feb 24,2024Shirt arrived very quickly and fits perfectly. Will use this company again.
Naunton Farm, Birch Green, WR8 9DL, Severn Stoke, GB
https://www.country-catalogue.co.uk
Eloise Richardson
Feb 18,2025Item was exactly as advertised quality is very good delivery was on time and tracked. Top quality at great prices ⭐⭐⭐⭐⭐.