Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Slight delay with the despatch I spoke to Craig and he explained the reason and the gods arrived 48 hours later Very pleased
Product was as described and arrived the next day. 5*
Excellent and efficient service yet again from Craig and the team. The boots fit like a pair of slippers and thanks for the free upgrade on the boot bag.
Lovely selection of goods & gifts, looks really nice quality merchandise, only negative was the length of delivery time, very slow. Otherwise it would be 5 stars.
Wonderfully prompt delivery of an item that we have been trying to get for some months. Well done! Extremely pleased with the product too!
Light weight boots perfect for the allotment. Good fit
The decanter is absolutely gorgeous and although it arrived late, once I notified The Country Catalogue the customer service was exceptional. I received a daily update in my order right up to the actual day the decanter was delivered. The reason for the delay was due to Brexit and Covid restrictions, which is understandable, where The Country Catalogue shine is the after sales service they provide, I have not had such amazing service and because of this I would highly recommend this company.
Delay in delivery meant unable to give as birthday present on day
Top class service
I had a small problem and it got sorted straight away 👌. I would definitely recommend this company
Very responsive and helful when I asked for advice and the item turned up the very next day - and is amazing!!
Anthony Van Houten
Aug 13,2021The product is great i love the craftsmanship with the handles and the blades are crafted exactly to what i have wished for and are sharpened to my expectations