Award winning UK online jeweller with over 6000 items of jewellery that all come with a full 5 year guarantee and stunning luxury packaging.
I was assisted by Anna. They were lovely and helped me later on in the evening which was fantastic. She went above and beyond to find out how to help me with the delivery. It was all sorted really quickly and made the whole experience much easier and far less stressful.
Quick and easy to use website Great products at great prices Quick delivery with good communication from ordering to delivery date and time
Easy to order and delivered promptly. Great service.
Great communication, quick replies, great service
I had a pair of diamond earrings, bought as a birthday present in August 2023. I lost one of the screw backs sometime that year. I was unable to find a suitable replacement and so after about another 6 months, I contacted The Diamond Store, who arranged for the earrings to be returned. Once they had inspected the earrings, a new back was made and returned, all free of charge. Couldn't ask for more. Excellent service and would recommend.
a beautiful ring and excelence service
Excellent service 👍🏼
Nothing wrong with service it's just theitem looks big on website but it's really small . Didn't expect that. Just hope wife likes it for birthday on March 23rd
I bought the earrings for my wife's birthday and she loved it so, the delivery was as advertised and on time all in all I'm very happy with the service.
I bought the infinity diamond necklace and omg it is dreamy I love it from the packaging to the delivery absolutely fantastic thank you
The ring I ordered was not was delivered, I had to wait a month for the ring to be made and delivered and now customer service are not responding to my emails to try and resolve Poor service all round.
The Emerald and Diamond Eternity Ring 18K purchased is perfect and is exactly as depicted on the website. The recipient is also delighted with it. The purchase process is excellent with emails informing you of exactly how it is proceeding.
The ring and necklace I bought at The Diamond Store are wonderful. They look very nice. Made of white gold (which I love) with a dark blue sapphire in the middle, they make a beautiful whole. They are comfortable to wear. I am very happy with my purchase.
Incredible Service
Beautiful ring, she loved it. Thank you
I recently purchased a beautiful ring for my mum's birthday from this jewellery company, and I couldn't be more impressed! The entire shopping experience was seamless, from browsing their stunning collection to placing the order. Even though I made the purchase in the UK, the ring arrived in Italy within just a few days, beautifully packaged and in perfect condition. The quality of the jewellery is exceptional, and the ring was absolutely perfect for the occasion. My mum adored it! The customer service was also top-notch, with prompt responses to my queries and great care taken to ensure everything was exactly as I had hoped. I would highly recommend this company to anyone looking for exquisite jewellery and excellent service. I will definitely be purchasing from them again in the future!
Excellent piece of jewellery. Very prompt in response and safe delivery. Very professional and effective service.
Kept informed from placing my order to delivery. The product is beautiful and the packaging is special. I was a little wary of ordering jewellery from the Internet but it was a great decision. The ring sizer app is also very useful and accurate
Excellent service, very quick delivery and a very easy process for buying.
MIHAI RITAN
Feb 04,2025Super, super!!!