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Award winning UK online jeweller with over 6000 items of jewellery that all come with a full 5 year guarantee and stunning luxury packaging.
Reviews 706
Adrian W
Feb 02,2025Great service and very quick to arrive. Although this was bought as a replacement engagement ring, when it arrived it came in a really nice package and also the message I wrote came on a card, which was really nice.
Lee dennis
Feb 02,2025Great company, I item items I purchased was spot on ! Mrs was very happy, that’s what counts. Will be using again.
Mrs J Etheridge
Feb 02,2025Lovely ring, which arrived in perfect condition, but took more than 8 weeks to arrive!. I received only one update on its arrival which meant I spent a month worrying whether I had been scammed!
Octaviana Elena Margelatu
Feb 02,2025The seriousness of the Company and the refinement of the products.
S.G
Feb 02,2025Beautiful necklace, delivered very quickly. Very happy.
Stuart Morton
Feb 02,2025Do not use this company, I ordered and paid for an engagement ring for my wife's 60th birthday, to date they have still to deliver this and all I get is excuses and platitudes 😡😡😡
Mrs G
Feb 02,2025Quick delivery and while I am pleased with the ring it is smaller than the photograph suggests
MRS JACQUELINE EDGHILL
Feb 02,2025Easy, quick and efficient
customer
Feb 02,2025Very cute locket speedy delivery , great service
a bailey
Feb 02,2025Really pleased with the ring we bought , thank you
Laura Farley
Feb 01,2025The product, delivery, updates are all outstanding value
Aden Bishop
Feb 01,2025The quality is incredible at an affordable price. The customer service is amazing and they always keep you updated. Delivery is also very fast. I would highly recommend :)
Mr Carter
Feb 01,2025Happy with the ring, but sorry to say we had a lot of issues with the courier DPD and lack of communication reference unanswered emails.
Mr James Richardson
Feb 01,2025Excellent service very speedy, received my fiancée’s gift within 48 hours of ordering. Definitely going to order again with them! Recommend them fully! Reasonably priced too. No complaints!
JR
Feb 01,2025Nice item thank you. Pleased with it. Don’t like that you don’t have a phone number. Emails are answered but not always quickly so not helpful when ordering something.
E Fernando
Feb 01,2025Very good thanks
Margaret swanberg
Feb 01,2025Still have not received product. DHL states received all of my information but are still trying to contact this store to get customs clearance. You'd think they should have figured out to ship internationally by now.
Fiona Grace
Feb 01,2025Gorgeous earrings, really good quality. Next day delivery and the lovely packaging and free ring sizer is a nice touch. Would definitely use this company again.
DJB
Feb 01,2025I ordered a multi stone bracelet and ring. The bracelet is perfect, the ring is a disappointment and bears little resemblance to the website, the stones are very small. I ordered an alternative and was equally disappointed for the same reason. Order & delivery process was simple enough, communication good. Returns process doesn't work. For my latest order I followed the link to the DPD website, entered all the details. Am still waiting for my return label. I rang customer services who sent me an email telling me to do exactly what I have done 4 times. Other option is I pay for the return. Maybe that is their modus operandi. I followed same process to return the first ring and apparently have to wait for customer service to contact me as they consider the item to be high value., which it isn't. Not impressed and unlikely to order from them again.
Suite 17410, 20-22 Wenlock Road , N1 7GU, London, GB
https://www.thediamondstore.co.uk
edward blundell
Feb 03,2025Fantastic service, amazing quality at a great price