Kit commandé le 15 Mars 2025 et reçu en quelques jours. Au déballage je constate un défaut sur le manche. Mail envoyé au service client le 21/03, en Français et Anglais avec photos. Sans réponse, nouveaux mails envoyés le 29/03 puis le 01/04. Enfin une réponse le 02/04, un employé constate le défaut qui selon lui a échappé au contrôle qualité et propose un retour pour remplacement. Si je suis d'accord, je dois confirmer par mail pour recevoir un bordereau de retour. Depuis j'ai envoyé plusieurs messages (02/04, 05/04, 07/04) sans jamais recevoir de réponse...
Site très sérieux, avec une excellente relation client et un support très réactif. Produits de qualité. Top recommandation 👌👍🎸
I part built an acoustic guitar in my youth and never completed it. I purchased this kit to enable me continue where I left off. The kit was good value for money and looks very respectable, providing me with the satisfaction of completing my project.
Très bon produit dans l'ensemble, juste un petit bémol sur la précision du radius et des frettes qui nécessitent une planimétrie.
This is a definite 'go to' outfit for quality products and fast, efficient service at all times. I have been dealing with them for a few years now and have never been disappointed. Kudos to Eloane! What a star. So on the ball!
Received a guitar kit which had a split in the neck. Not the best start. Eventually got in contact with somebody who provided £25 refund and free grain filler to fix the neck. Being qualified in guitar maintenance gave me the ability to complete the fix. Unfortunately, I have no idea what this product is like because it still hasn’t arrived after more than 2 weeks. Apparently it’s stuck in customs!!! Considering this is a fix for a guitar kit issue that was also a less than smooth transaction, you’d have thought they would make sure they got it right but……….!!!!! Definitely not a pleasurable experience in any way and probably won’t be back Great advertising and lots of good reviews online but in this case, a complete shambles Original order number provided as there is no order number for the grain filler Edit update After another two weeks waiting for the grain filler so I can repair the neck, it is still stuck in customs and although I was promised an update on what is happening, non was received and I cannot repair my guitar neck unless of course I buy my own grain filler. This is a totally unsatisfactory service and I won’t be buying from this company again. I cannot believe that the uk warehouse has not been replenished with stock and they cannot supply me from that. One very frustrated customer!
Too early to say about the kit but it seems to be all there. Frustrating that the instructions don’t really deal with the Ricky copy I bought and keeps banging on about other guitars (the photos seem to relate to a tele? Delivery was chaotic, why do suppliers split packages then say they’ve completed the delivery? The body has a recess behind the bridge with no explanation as to what is supposed to happen to it. Different finish (it’s not as good as the body generally) or is there something missing. Email responses take too long and nobody picks up the phone. It’s interesting that Guitar Fabrik only as for reviews if you’ve had a good experience, really!
After 6 months, it's done ! Was it easy? No, but so exciting. Step by step, I took the time. It's not perfect, but I learned a lot. I'm proud of the result, and ready for a new kit.
Je n'ai pas pu acheter les teintes que j'avais choisi au départ, pourtant la non disponibilité n'était stipulé, et j'ai du prendre d'autres teintes par défaut qui ne sont pas à la hauteur de mes attentes.
Was fast looks great what more can you ask for!
I ordered the Iceman Bass Kit. Within 10 days it was at my door. From the UK to Michigan, USA. Awesome in itself. It was easy to put together. After a few tweeks, it will be show ready. Good job guys.
There are a couple of flaws in the kit I purchased. The neck shape at the heel isn't symmetrical. There is also a small dent in the body on the top edge of the top horn.
its pretty good but there is a distinct lack of specific instructions and trouble shooting. good build quality though
Received package in a surprising quick matter. The body of the bass is sexy and made from quality wood. I am super happy and excited to start to get this beast put together.
Il kit arriva in una scatola di cartone che non è proprio il massimo, se fosse caduta durante il trasporto si sarebbe potuto rompere qualcosa. Il body ha una parte non ben sagomata, il pickguard è troppo grande e non si adatta al corpo, le meccaniche non tengono a lungo l'accordatura. Qualità dei legni ottima ,pick up, ponte e ferma corde non sono niente male. Il prezzo del kit è troppo elevato visto i problemi riscontrati. A meno che i prezzi non scendano intorno ai 100/120 euro non consiglio l'acquisto di questi kit.
Easy ordering and fast shipping
I have build a few guitars and wanted to build a bass guitar. The kit quality from The Guitar Fabric is outstanding. I really enjoy working with the ash wood body. The Canadian maple neck was just finished with oil and looks beautiful. The hardware is decent quality and there is no need for soldering. Overall a very good package and I will definitely recommend them. Thanks for all your help.
Items arrived next day and all good. Can’t review the dyes as I haven’t used them yet but excellent service from these guys.
So far everything has been spectacular. Will be starting the project in a few days. I'll get back to you on how things turn out.
Paul Macro
Apr 20,2025Great headstock decal design finishes things off perfectly! Very helpful in providing updates on ETA and information around any technical queries!