was pleased with service speed and advice . annoyed at being asked to take time out of a very busy day to rate that service .
I was in the Texas Freeze/power failure. We lost items in refrigeration. I bought cables from The Inverter Store to connect a 1500W pure sine inverter to a car battery on an idling car in the driveway. Basically using the alternator to generate 12V and the inverter to give me 120 for cycling between refrigeration appliances. The 7 foot cables are extremely well made and worked great in a dry run. Shipping was fast and accurate.
Not a very friendly customer service lady that answers the phone!
I was having power factor issues using a modified sine wave inverter. Received my new 1500 W pure sine wave inverter 3% total harmonic distortion worked outrageously good was pulling almost 1700 W out of it for over an hour with no issues. Really impressed with the performance and the response I got from The Inverter Store for getting my inverter Shipped.
Great inverter. I would recommend to all friends. Thanks
Super folks to deal with. Very responsive to questions, fair price and quick shipping. What else can you ask?
I ordered the wrong inverter and shipped it back. There were minor damages from getting dropped by fedex but the inverter store claimed that there was $940 in damages. We did get a claim paid for by fedex, but the inverter store is not willing to refund the remaining $500 and will not even return a call or email. On top of I believe being dishonest about the amount of damage, they are goin to stiff us for the remainder of the cost. Plus waste months of time trying to get this resolved.
Appreciated the input on which one to buy. Thanks
The delivery was very fast. The packing was secure. I will buy from this store again!
Great price on a solar blanket and fast shipping
Product came very fast, no issues.
Received the inverter, inverter was defective right out of the box. Contacted technical support, was issued a RMA# to return inverter for them to repair. That's when i discovered we were responsible for the shipping cost to return their defective product back to them, as well as to have it sent back to us after they repaired their brand new defective inverter. So i replied back to Jay Jones who issued the RMA#. Stating that i don't see how we should be responsible for the cost to ship their product that is defective right out of the box, especially since it is due to no fault of our own. And if this is the case, i just as soon return the entire order for a refund. Cut my losses on the return shipping, and purchase an inverter from another manufacturer. That's when communication ended on their end, there has yet to be a response back
I am surprised how quiet it is Expect the big battery bank
A friend recommended you as the place to go to order high quality Solar system components. From what I have seen it was well deserved.
Fast shipping, good service
The 100ah battery is great so far in our small trailer. Will give it a full test soon on a camping trip. The Bluetooth feature is a big plus!
Service is very good. Would recommend to everyone
They sent me the wrong product!!!!!! Still not resolved 3 weeks later!!!!!!
Received product followed directions. Everything is working as expected. Thank You RW One thing that I would suggest is that on the unit I purchased, you would have listed how many fluid Oz. of oil this unit requires. Example 20 oz. or less. Thus I overfilled the first time added. Also unit for 120 vt. has a GFI if you plug an appliance that just 2 plug cord unit shuts down.
Mike
Apr 10,2021Ordered a couple of batteries they were very quick about getting them sent out