Bought a Jacket in the beginning of September and didn't receive it till later the following month, the jacket is nice and was worth the wait, only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
Very nice quality. Pleased with the product and also won best costume at the Halloween party I attended.
Love my jacket. I like to look for unique pieces and this jacket was just what I was looking for.
The coat was for my daughter’s Halloween costume. She absolutely loved the fit. I appreciated the concern your company showed in ensuring we double checked the size w/your sizing chart. Fast service. We received our merch quickly. It was a hit! Thank you
Our daughter really wanted a specific fake leather jacket from the Once upon a Time series. The Leather City were able to supply the jacket our daughter wanted. The fit, quality & the speed of delivery were all superb.
I absolutely love my coat! Great product at a reasonable price. Customer service was amazing from the time I placed my order through delivery ensuring satisfaction at every step of the way. They go above and beyond in all areas!
Great work and customer service
Faar, Friendly, Service, and I absolutely love the jacket
excellent customer service, surpassed only by the gi itself. it fits perfectly, and it looks just like the source material. strongly recommend for anyone looking for a legit cobra kai gi.
The people at The Leather City were really helpful and put extra effort into communicating with me to make sure my order worked out right. I am really pleased with my coat and would recommend this business to others.
Shipping was perfect and fast. Jacket is way better than anything I could find in a local store. Overall experience has been excellent.
G'Evening, I received the jacket this afternoon, on 10/20/2022. Thank You very much for emailing/reaching out to me about the measurements. The jacket is not as loose as I like to wear my jackets, but it does fit. So once again Thank You for my order. Thank you again Rasheda
Website looks mildly sketchy, but the customer service was spot on, shipping was significantly faster than expected, and the quality is amazing! Genuinely love my jacket and I’ve gotten so many compliments from my coworkers. Thank you!
I received my order and it is exactly as I expected. Thank you The Leather City.
I highly recommend this company for your purchase. I ordered a leather coat for my Son and nothing was too much trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
10/10, can’t recommend more. I got a Trinity jacket from the Matrix for New York Comic Con this year from TLC. They were very communicative with me about sizing and fit without me even having to message them about it and they answered all my shipping questions with ease and accuracy. I really enjoyed buying from them and I’d do it again in the future as well.
Outstanding!!! Well made sturdy fits perfect Great customer service.
Great communication, high quality product EXACTLY as described and arrived in a timely manner. I did a bulk order for my equestrian circus troupe and I will definitely be using this company again for future performances. xLala @knightsoficeland
I recently purchased a jacket, it looks and fits great, very good quality.
Dale Glave
Nov 01,2022At first reading the rules on returns and refunds was quite discouraging,but leather city e-mailed me and helped me ship my jacket back for a size that fits great. Thanks so much Leather City,I will certainly shop here again!