I ordered an Astros jacket back in October to celebrate them being in the world series. They notified me immediately that the jacket may be delayed because of supply shortages and constantly kept me informed of the status. The quality of the jacket is exceptional. It is an Astros jacket with knit. The quality is better than I expected. The best customer service I have ever experienced. I highly recommend this retailer.
The product fits perfectly and has great detail, I ordered the blade vest for Halloween
I ordered a fraternity jacket for my son and the sleeves were a little snug by design. I contacted the company about the issue and they emailed photos on how to take measurements. After doing so, I sent the jacket back and they exchanged it with the correct size. Great quality jacket!
Just want to give a huge shout out to this company for making the purchase of a coat that my son wanted so badly for Christmas, amazing. I had made a mistake in the sizing of this coat for my son, they were amazing in helping me get the correct size and made the fit perfect for my son. He was one happy guy. Thank you for all of your help and your amazing customer service.
Well made, as authentic as it gets. Was custom tailorable but I needed it quick for Halloween. The sizing I chose worked out perfect and had an option for smaller waists.
In September of 2022 I had placed an online order for a leather vest from The Leather City. I had placed this order as part of a gift for one of my employees that has been with our company for 45 years. As opposed to getting generic corporate style service awards I have chosen to purchase gifts that would be more personal to the individual employee. This particular employee is a big fan of the show Gun Smoke. This particular vest was very reminiscent of the one that James Arness wore in his iconic role as Marshal Dillon on that program. My ordering experience was very good and I received the vest in a very reasonable amount of time as I recall. The vest appeared to me to be of good quality and my employee seemed to like it very much.
The communication with leather city is top-notch, they made sure the measurements for my leather vest was accurate. Very good company I'll always be there customer.
I absolutely loved my jacket - it was exactly what I was expecting!
We ordered a leather Santa jacket from the movie Spirited. When we received the jacket, the quality was great but the colors were off and it did not look like the jacket from the movie so we reached out to TLC and they addressed our concerns immediately. The communication was amazing! As soon as we sent them the tracking info for the jacket, we returned, they shipped us a replacement jacket & this time the colors were perfect. We were not able to wear it last year during the holidays as we ordered it too late but look forward to wearing during the holidays this year! Thank you!!!!
The Leather City team were great!! My order arrived nicer than I expected!! I will definitely be ordering from them in the future.
Super Produkt und super Kommunikation. Ich könnte nicht zufriedener sein!
Excellent product, excellent service!
The quality of the Jacket once it arrived was brilliant and the price was fair. There was a few issues surrounding the authorisation of payments and delivery but the customer service team was excellent at sorting out the issues I had. I'd definitely buy from them again.
Bought a faux leather “Freddie Mercury” jacket for my daughter to complete her Halloween costume. Not only was the jacket gorgeous and the shipping fast, but the customer service was absolutely fantastic! Great communication! Wonderful experience!
Great experience. Immediate contact from the seller confirming size and materials. Got the Ryan Reynolds "santa" jacket from Spirited. Will be wearing it annually for years to come. Pay attention to sizing charts - they are accurate but like others have mentioned the fit can be a little tricky (my jacket had perfect length sleeves but I wish it was a bit longer on the body.) Prices are good. Shipping was fast - even coming overseas.
Fantastic fit of the Ryan Reynolds jacket from Spirited. The quality of the jacket was excellent. The only downside was there was an odor that required a few days of airing out. Highly recommended.
I really like my jacket. I find the sleeves a little long for a small size, while the shoulders are a bit tight, but of course, everybody's measurements are different. I was pleased with the customer service as shipping information was sent to me promptly. I look forward to getting good use of my jacket.
The jacket is amazing! I bought it for my son in law and he loves it! It was his favorite birthday gift! He wears it practically every day. I definitely recommend The Leather City. Also, shipping was incredibly fast! I was worried when I saw that it was coming from Dubai, but it got here just as fast as if I had purchased it from the other side of the country. Very impressive product and shipping. I did have a question about how long it would take to receive because I needed it quickly, the customer service I received was most excellent. I will be purchasing from The Leather City again.
Kurt Russel's jacket from The Thing. Ordered as a gift on request for a potential costume but my husband likes it so much he wears it all the time. Great quality.
Tobey Strong
Feb 18,2023I ordered the jacket for my daughter’s 21st birthday gift which is the week before Christmas. The CSR experience was nothing short of prompt and amazing, all my questions were answered in a timely manner. I received the jacket on time, and it exceeded my expectations. I will be ordering again!