bardzo miła obsługa, super rozwiązania problemów
First and foremost, the jacket I bought for my husband is amazing! He absolutely loved it. It was the Negro League leatherman jacket. I couldn’t believe I was able to find it. Customer service is prolly the best I’ve ever received from an online company. My husband wanted the jacket a lil bigger so I contacted customer service and they were absolutely amazing and understanding with the new tailor fit I wanted. Thank you so much! We truly appreciate your work and service.
Outstanding customer service, responsive and polite. Their leather jacket looks great and fits well. I would definitely recommend to anyone based on my experiences.
The turn around time for a tailored order is great…all concerns/communications answered almost immediately…beautiful fabric
I would like to take a moment to commend Leather City for their exceptional customer service. Having ordered a considerable amount of merchandise online, I have encountered my fair share of less-than-satisfactory products and customer service experiences. However, my interaction with Leather City has been notably different. From the outset, their team demonstrated a high level of attentiveness to my needs and concerns. They maintained open lines of communication throughout the process, ensuring that I was fully satisfied with the resolution offered. This proactive approach not only alleviated my concerns but also reinforced my confidence in their commitment to customer satisfaction. Without hesitation, I can assert that Leather City exemplifies world-class customer service. Their dedication to providing a positive customer experience sets them apart in the competitive landscape of online retail.
Great experience with this company and product. They had excellent communication, prompt responses to emailed questions and concerns. The suite was exactly as pictured and described. Fit exactly as ordered. Shipping was fast and on-time. Thank you for everything.
Absolutely!!! The ordering & completion process was seamless. I was kept informed every step of the way; and, the finished jacket was perfect - fit & quality!!!!! Thanks ….. I will gladly order again, without hesitation.
The leather city was absolutely amazing! I accidentally bought the wrong size jacket for my daughter for Christmas and they promptly sent me the correct size! 10/10 recommend! Great communication and customer service!
The quality was perfect and didn’t take to long for it to arrive
Unfortunately the product wasn't as expected and returned it, but the customer service was amazing and very prompt in their response and actions!
My experience was outstanding with this company. Customer service was great. Had a problem with my size but they worked with me and everything came together perfectly. I highly recommend them.
Perfect jacket ! I'm so happy with it
Great service, fast friendly and great jacket. I had an issue with sizing and the team at Leather city were fantastic and made me a custom size jacket at a reduced price. I would recommend them to anyone.
I bought a beautiful leather jacket and Leather City were beyond kind and understanding working with me to make a perfect result! They truly went above and beyond explaining the types of measurements and how I could ensure the best custom quality. I recommend them and will absolutely be getting my next jacket from them!
Great customer service. Jacket was small for my husband was able to get the right size and response was fast and professional.
Good and fast customer service was able to change the size after order with email to support. Jacket arrived on time and perfect condition it's 2025 now and still looks brand new. This company went above and beyond even verified the product and size before shipping. I highly Recommend this company!
Excelente calidad, aporta mucho a tu apariencia, se nota el esfuerzo, agradezco por ello
You guys did such a fantastic job! My Mom absolutely loved her coat. Thank you so much and I will be sure to recommend and order from you again!
Exceeded expectations. Their thoughtful, thorough approach to business is refreshing. Definitely ordering more.
Trine Pytlick
Feb 03,2025Very good help and service