Love at first sit. That’s what The Lounge Co. is about - creating fabulous looking sofas for you to fall in love with, even more when you fall into one. We at The Lounge Co. know what makes a great sofa. We’ve got the best furniture makers in the country for starters; we’re part of a group which includes Parker Knoll, G Plan and Duresta, and have been making fantastic quality sofas and chairs for decades - it’s safe to say we know our stuff. Our craftsmen have tested and tweaked every one of our twelve sofas and six chairs over and over again to get them just right. Our frames are thoroughly thought through, made in the UK and guaranteed for 10 years.
Truly beautiful sofas! Having bought them online during lock down I wasn’t sure what they would be like but they are amazing the colour was true to the photos online and they are so comfortable. I love them! Sadly the delivery company The Lounge Co contract to weren’t quite as good but Jaye in Customer Service at The Lounge Co went above and beyond to sort out the issue. I cannot praise him enough and I would highly recommended The Longe Co if you are thinking of buying new sofas.
Very good service, suite arrived sooner than expected. Very pleased with it.
Very happy with chair well made and arrived promptly. Thank you Eileen.
great service
Sofa arrived with lumpy cushions - overstuffed in some places and under stuffed in others There is only 1 clip holding the two halves together so the sofa snakes and moves independently of each half The sofa came with a large branded metal plaque fixed on the side bearing the lounge co name - I’ve never seen this before and wasn’t expecting it I have sent the sofa back - just awful quality for the price
Loving our new sofa. The 9 week wait seemed forever, but given the status of the world, wasn't actually bad at all. Communication was great, delivery was great, and the sofa itself is as comfy a we hoped. The only challenge we have now is actually getting off of it :)
Lovely sofas and great service from start to finish. Delivery well organised and good communication. Have recommended them to friends already.
Service was excellent , an understandable brief hiccup in communication, during Covid 19 re delivery, otherwise very happy with product and overall attention .
I thought the communication what terrible and no contact about expected delivery date
Very slow service and expensive.
Everything ran smoothly from start to finish. Love the sofa and the quality. Very pleased and looks great, perfect size small 2 seater to even stretch out on. Well done lounge and co
LOVE my armchair. Its so soft and comfortable
Great customer service throughout from looking in store, receiving samples, ordering and delivery. Communication was fantastic, as were the delivery men. They were efficient, careful and courteous.
if you're thinking of getting a loaf sofa just get one from Lounge Co! They're amazing and represent great value for money They were great from start to finish. The first time we visited their website, to us visiting the Chiswick branch to try out the sofas and choose fabrics etc and us purchasing online to us receiving the sofa. They seem to be of great quality so far and changing address for delivery was no issue at all, as was the delivery dates. Thanks again!
Very happy with my lovely sofa. Delivery was delayed which was a shame but very happy with the product and customer service I received.
The sofa is not correctly assembled and the Lounge Co seems incapable of resolving this iissue,
Waited 3 months for it and had a hole in it. Lounge Co waiting times to get it repaired were lengthy and they would not let me source my own technician. VERY POOR SERVICE
The service was very good. The guys arrive and set things up promptly. Very professional and courteous.
We ordered our sofas just after lockdown and I have to say the service we have received is outstanding from start to finish. The sofas are excellent quality they were delivered and assembled quick and efficiently with very helpful drivers. Would highly recommend this company
liz stirling
Oct 16,2020Very happy with our new sofa from the Lounge,colour,comfort and general presentation,all excellent.The service was great,efficient and friendly. Would recommend the company to friends and family.