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THE/STUDIO

Hosted by David Simmons

4.5 (801 Reviews)

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At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.

Reviews 801

4.5

Out of 5.0

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Jesse
Apr 24,2025

horrible experience. I received an order for coins that did not match the proof. they took days to respond to any email I sent and kept asking for more information each time. it was a repeating process of asking for a picture then wait several days for a response to ask for a video. then wait a few days for a response requesting more photos.. a never ending loop and blame shifting. eventually she then asked for me to ship back with me paying. when I refused they said they would remake the batch. I thought it was over then but then after a week they responded saying they had some leftover coins from the previous batch and was going to mail them to me instead of remaking the original design proof that I approved. I then had to initiate a credit card chargeback because they were not trying to help me at all.. worst customer service!!

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Lara Marie
Apr 08,2025

If I could give 0 stars, I absolutely would. I worked with this company to order a batch of custom hats for a client project, and the experience was nothing short of a nightmare. After receiving the initial mockup, I requested a revision to ensure the design met the standards of my work and my client’s expectations. They outright refused, claiming the hats had already been printed—without even confirming final approval. To make matters worse, they had already taken full payment and refused to issue a refund or make any effort to fix the design. When the hats finally arrived, they were shockingly poor quality—by far some of the worst I’ve ever encountered. At $25 per hat, I expected a premium product, but what I received was cheap, poorly made, and completely unacceptable. As a designer, I rely on vendors to deliver quality work that reflects the standards I promise to my clients, and this company failed on every level. I would never recommend them to anyone.

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Dov Shalman
Apr 01,2025

I ordered custom magnets for my wedding. The design process went great - the team was quickly responsive and I was very happy with the final design. Unfortunately, the magnets got shipped to Pennsylvania instead of my home in California, and the customer service representative could not explain why this happened or how to fix it. Three days before the wedding, he finally got back to me to offer a reprint (which would take 1-2 weeks). All of the work that went into designing the magnets was a complete waste and I ultimately had to use generic magnets instead. If you're going to use this company on a deadline, make sure to give yourself PLENTY OF LEAD TIME in case you need a reprint.

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Scott Cameron
Mar 29,2025

We ordered a run of custom hats for my company and when the sample mockup came back we asked for a revision. It was refused and we were told they had already printed them. They had already taken payment, we asked for a return payment they refused to refund our money and/or fix the design of the hat. Hat's finally arrived and are some of the worst quality I have ever seen. We paid $25 each for the custom hat and ended up with one of the lowest quality hats and productions I have ever seen.

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Bruce Brown
Feb 26,2025

I shared this to the many Star Wars patch fan groups I'm part of. Hey guys! It is I the self proclaimed, #KingofSwag! 😆 I just wanted to say. With so many options of companies that produce swag for us the fans, there's a standout! IMO. THESTUDIO.COM #THESTUDIO.COM I had a few issues with production and getting it right on some of the Amazing pieces that were designed for me. Then last week after I distributed sponsors swag, I was unevenly short. I sent them a list and they gave incredible service in rectifying it. When I received it I realized I sent the exact wrong opposite list in. I reached out and they were incredibly understanding and took care of my mistake. That's great, incredible, outstanding service. So if you need some swag for any outing, definitely recommend! Yahoo Mail - Email Simplified

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Peter Buono
Feb 21,2025

I've been working with The Studio for a few years. The customer service is great, the product they produce is top Notch. Highly recommended them.

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Frieda Peterson
Feb 05,2025

Ordered custom socks as gifts for our staff, and they were a massive hit! Everyone loved the comfort and unique design. The fact that the designs are knitted in rather than printed gives them a high-quality feel.

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Rose Burke
Feb 04,2025

The/Studio truly delivers when it comes to creativity. I was able to choose from individually cut stickers, packets, and rolls, and the silver foil finish made my designs pop. The process was seamless, and the final product exceeded my expectations.

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Sara Taylor
Feb 03,2025

We ordered custom socks from The/Studio for a company event, and they were a huge success. The quality was excellent, and the ability to add out company logo made them a great branding tool. Everyone loved how comfortable and stylish they were!

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Karen Hushy
Jan 31,2025

I'm thoroughly impressed with The/Studio. Their socks are stylish, comfortable, and incredibly versatile. Whether for daily wear or special events, they're a fantastic addition to any wardrobe.

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Melanie Fulton
Jan 30,2025

The turnaround time was impressive! The coins arrived ahead of schedule and looked fantastic. Will definitely use The/Studio for future projects.

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Noah
Jan 28,2025

The/Studio has helped elevate our brand with their custom socks. The designs were knitted flawlessly, and the packaging made them ideal for our retail needs. A brilliant investment.

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Jasmine
Jan 25,2025

The/Studio made beautiful custom coins for our military reunion. The engraving and plating were flawless, and the packaging was a nice touch. We'll be back for future orders.

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Jerrad Pullum
Jan 24,2025

If you need a military OCP don’t use this company!!! They can’t figure out the thread color for the 4 OCP colors for a unit patch. Working back and forth with the company for 3 weeks and they can’t figure it out. Called and said I really needed to get this fixed and was told I would get a call back that day, I did not!! Zero stars and note to all military needs…stay away!!!

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Nicholas
Jan 21,2025

I'm beyond impressed with the craftsmanship of the coins. The attention to detail is unmatched, and they look even better in person. These coins will be treasured forever.

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Brian Boyer
Jan 21,2025

Always 5 stars with The Studio . We’ve been getting our patches for over 5 years and they are awesome

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Katie Hunter
Jan 21,2025

After trying a few other suppliers, we finally found The/Studio, and they've se the bar. The enamel finish is leagues ahead of the competition.

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Savannah Foster
Jan 20,2025

We ordered customised patches for a music festival, and they were a huge success. The team recommended enhancements like metallic thread, which added a stunning effect. Everyone loved them!

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Doris Bennett
Jan 20,2025

Whether for personal use, gifting, or business branding, The/Studio socks are a fantastic choice. They're well-made, comfortable, and the customization options make them truly unique. Absolutely worth it!

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Richard Trevino
Jan 18,2025

I ordered 50 patches 50 and stickers from The Studio. The initial start was pleasant with phone calls to a live person. I then received emails on validating the patch and stickers. I approved both only to receive emails stating that "the studio". could not do a 100% embroidery. I accepted the printed patch even though it was NOT what i wanted. I was not given a refund on the difference between embroidery and printed patch. I then received an email stating that the sticker could not be done either due to the "transparent positioning film". This has not been resolved. It just disappointing after paying up from only to be ignored when issues arise.

(877) 647 6447 [email protected]

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https://thestudio.com

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