Location: Snetterton, Nr. Norwich, United Kingdom Founded: October 2005 Size: small Activities: import, wholesale and web retail of Spanish food and cooking products Products: quality and value for money, no rubbish and no £30/litre gourmet olive oils Customer service: where there is something (anything) we can do for you, we'll do it Philosophy: non-corporate, modern, relaxed, honest & open, technology-driven
Tortilla flipper delivered on time, but split in two within package. Unusable. No-hassle refund, but a big disappointment, especially when I phoned and was told, "we've been having a lot of complaints from customers about broken items in the last few weeks as we just got a new courier". Hint: get a proper courier before sending items out and losing customers.
The range of products was very good and includes some fresh produce too. The delivery was very quick and the notification of expected delivery time (to within 1 hour) is a real plus. The items I ordered were all good quality and I will be ordering from The Tapas Lunch Company again. The only negative was that one item I wanted was out of stock and the advised replenishment date was quite a way in the future.
I had a selection of your products as a Christmas gift and enjoyed them so much I purchased this last order for my Son's birthday, who is a great foodie and I know he will enjoy them. One comment The Iberico ham was rather dry and small pieces I will be ordering again Regards Phil Ashworth
All products arrived safe and sound and well within the projected time. Have been a customer with this company for 2 years and cannot praise them enough. I have tried various products and have never been disappointed and being able to order on line is a real bonus.
We love padron peppers and the quality of the peppers coming from the Tapas Lunch Company is second to none. There is a great range of Spanish products on the site, and everything i have ordered over the past year has been excellent. Would recommend to anyone wanting genuine Spanish produce that arrives in perfect condition and tastes delicious!
The service was fast and deliverer in promised time-slot. The product delivered was of very good quality, but the delivery costs were a high % of goods value, meaning that I would only return for products I could not source from a good supermarket.
Every thing including the Pimientos de Padron were well packed and the quality was excellent.
I needed a wheel of Manchego for a cheese wedding cake, The Tapas Lunch Co were very helpful. I messages them via their Facebook page to Fung out the size of the cheese. I was pleased to feta response with full dimentions of the cheese. The cheese arrived within 24hrs, well packaged. Delicious cheese, enjoyed by all, a great addition to the cheese cake.
I purchased a range of dishes at different sizes. Sadly they're all smooth pottery where as I'd expected a rough texture associated with tapas bowls. Delivery was prompt and on time and I have no issue with the service, just a little under-whelmed by the product.
They had fresh padron peppers which I'd been searching for for months, plus the cooking chorizo and morcilla are not something you come across often. The selection of cure meats, spices, snack etc are impressive. All packed in a chilled box and delivered with tracking and updates very quickly.
place order,get text to let you know within the hour when it will arrive,great packaging,order nice and fresh this is the service all should provide.Thank you
I ordered fresh goods and they were packed very well on ice packs and delivered by next day courier and still chilled with some ice in parcel. I was kept informed of the status of my delivery with emails and text messages and given a one hour time slot for delivery with option for me to make changes if needed. Other companies could learn a lot from this company. Very impressed.
3rd time using this company and yet again not dissapointed
I received all items without any problem and with the timescales advised on the site. Package carefully prepared and I was amazed to see my order was ready in 24hrs! I would definitely buy from this place again.
We bought, amongst other products, some Padron peppers. They were the only fresh item in our order. On arrival they looked some way past their best, as was confirmed when we cooked them. The other items were fine and we received very prompt and efficient service. If we use you again we will not order fresh items. Sorry!
Best chorizo I have tasted since resting a Spanish friend's home-made one in the north of Spain!! Well done.
For the true authentic taste of spain there`s no better place to buy your products from
see above.will use again
Filled my order and despatched promptly even on the weekend they were moving premises - impressive. No faults to find so far and will definitely be going back for more....
Bryan Pittman
Feb 27,2013The Tapas Lunch Company provide an excellent service by being timely and the product of great quality, really added to the dinner party