Location: Snetterton, Nr. Norwich, United Kingdom Founded: October 2005 Size: small Activities: import, wholesale and web retail of Spanish food and cooking products Products: quality and value for money, no rubbish and no £30/litre gourmet olive oils Customer service: where there is something (anything) we can do for you, we'll do it Philosophy: non-corporate, modern, relaxed, honest & open, technology-driven
Products exacty as described, really pleased with the qulality, thank you!
I was exceedingly impressed by the Tapas Lunch Company. They emailed me back with an answer to my question within hours, and delivered my full leg of ham on the day I asked, following my exact delivery instructions. Very impressed!
The dishes i ordered were great and very well packed. the website was easy to use on my phone. The delivery company used (ukmail) was not great i missed the first delivery and the calling card that they left had no contact number, when i did finally get a number i called and there was no answer and i tried 3 or 4 times. I called the Tapaslunch helpline and the guy was very helpful and went out of his way to put things right so many thanks. x
This is the first time I've used the Tapas Lunch Company and all I can say is excellent! Friendly and very speedy service and exactly the items I wanted. I shall certainly be using Tapas again.
I love Lupin beans. The only critism I have is that they are not always in stock or there are very few packets left.
The order cam very quickly, complete and very well packed. I would definitely recommend the Tapas Lunch Company to anyone who loves Spanish products. It was a very welcome discovery for me> Many thanks.
Products arrived promptly and well packed. All Christmas goodies so haven't had them yet.
Thought phoning me was very good to say my order would not be arriving until next week
I ordered a few items off the website, which arrived much quicker than I expected and well-packaged. One item was missing, but when I got in touch with the company they responded straight away and I received the item very shortly. Very impressed with this service and I would not hesitate to use again or recommend to others.
Really pleased to be able to get these Spanish products in the UK, very reasonably priced and very speedy delivery. Great service all round - highly recommended.
Only gripe was the chorizo I ordered had a crack down the middle and was for a gift, but small gripe and excellent service
One small problem with my order but this was rectified promptly and courteously, otherwise the goods and service are excellent.
Was glad hard to find items were stocked. Delivery much faster than expected.
The product I purchased on-line from the Tapas Lunch Co was very well described on their web-site and although it was not in stock at the time of ordering I was kept well informed of the proposed delivery date and I received the goods on the date promised. The product was well packed and of excellent quality.
I placed an order and paid, they delivered and communicated to let me know the delivery position. No hitches - no problems - good service - good product.
Am giving them to my daughter for Christmas, so have not tried them out, but see no reason why they shouldn't perform as well as promised.
The service from beginning to end was excellent and efficient. The goods were delicious, and reasonably priced.
I ordered a real mixture of odds and ends from The Tapas Lunch Company, and crossed my fingers as it was my first order. I needn't have worried - everything arrived in good condition as promised. Even the boxes of polvorones had survived. My only (slight) niggle is that the painted dishes for olives weren't bubble-wrapped, and that's only because they're destined to be Christmas presents and it would have made packing them easier! I shall be looking forward to any excuse to order again!
After both phoning and emailing customer service to confirm a specific delivery date which I entered on my original order you completely ignored it. Fortunately , by a fluke, I happened to be in on the wrong delivery date but it is very frustrating to have something delivered 2 days prior to the instruction , even though my instruction was clearly marked on the package. The Ham seems lovely though !
Elizabeth SteerThank
Dec 19,2011Excellent service, everything arrived quickly and fresh. Only disappointment was the box of mazapanes- big box hiding 6 little mazapanes, not like those I bought in Spain.